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30 Comments

A password manager for your grandma

Hi everyone,

I've come across a few older people who:

  1. Often use the same password
  2. Need a place to store their password
  3. Use technology at a basic level, so would not be served by an app like Lastpass

I'm thinking of building a simple app for people that they can use to store their usernames and passwords securely.

Keen to hear what you think!

on January 24, 2020
  1. 5

    I like the idea! I believe the hardest part would be marketing to older clients

    1. 6

      I think the key may be to market it to the people who are constantly helping the older people :)

      1. 2

        That's brilliant, thanks for that suggestion!

    2. 1

      I think @rosiesherry hits the nail on the head. It’s the generation x with aging parents that would be the ones to focus on. We worry about our parents getting scammed or data being stolen

      1. 1

        My mother was on the phone once as my husband walked in, literally about to hand over her bank details to scammers. It's frightening tbh!

  2. 3

    Sounds interesting. Would try it.

  3. 3

    Great idea! I think the trick would be to make the password manager as invisible and automatic as possible so as not to add more confusing options to the browser or phone UI.

    Someone in my family has difficulty with the idea that windows can be on top of each other and they don't just vanish when a new window is opened. Usability could be an uphill struggle.

    1. 1

      Love it! I'm thinking the best way is actually not more integration but less.
      i.e. replace the paper they're already keeping in their wallet with a phone in their app that's more secure and easier to access :)

  4. 2

    I love this idea... watching my Dad try and input his passwords gives me anxiety because he never remembers which variation of pretty much the same password he has used for that particular service.

    You obviously know the challenge, which is older people struggle with LastPass as even that is too complex. They tend to know their way around their phone so perhaps there is an interface using mobile to log into on desktop somehow?

    Another thought I had was about who you market to. For instance, I would pay for my Dad's password manager, or be the one to sign him up and show him how to use it. However, I know he'll never know how to use LastPass so I haven't bothered. If there was a solution that I knew he would understand, I would sign him up, help him set it up, etc. In a way if you target younger people you can outsource onboarding to them. They are already doing tech support for their parents/grandparents anyway.

    1. 2

      Hey Matt, thanks heaps! I really appreciate your insight and sharing your story :) I'd love to have you onboard as an early tester once I have the first version up and running :)

      1. 1

        Yeah absolutely, look forward to it. Let me know if you ever want to have a further chat too in the meantime 👍

        1. 1

          Hi mattcrail! Since you could be one of our early users, it would be great to have you jump on this! We'll update you when we have a working prototype to test :)

          https://www.producthunt.com/upcoming/password-diary/

          1. 1

            Awesome - subscribed. Excited to see what you come up with!

            1. 1

              Thanks Matt, we'll definitely keep you in the loop!

  5. 2

    I agree with Roshan. LastPass is already super easy to use, but still people don't use it. Nowadays even Chrome is able to generate and store secure passwords.
    Adoption would be a pain (as with all password managers), but maybe something not that tightly integrated with the browser would be easier? Think KeePass, but with all the complexities of encryption and storage hidden behind a beautiful and clear interface.

    1. 1

      That's awesome! Those mirror my thoughts exactly, that integration (although simplifying for younger people), actually complicates it for the older generation!

  6. 1

    Did you build it in the end? We just launched our own password manager and are looking for feedback :D Check it out on lowqee.com

  7. 1

    As we get close to launching Password Diary, we've created an upcoming page on Producthunt!

    Subscribe now to be your grandma's favorite grandchild!
    https://www.producthunt.com/upcoming/password-diary/=

  8. 1

    I asked my daughter the other day what her password was for an app that she needed help with. She said she didn't know. I asked her how she was keeping track of her passwords. She said she doesn't, she just resets them every-time.

    Can you create an app that just automatically resets a person's password and then logs them in every-time? :-p

  9. 1

    I would validate this a lot with older people. Chrome stores passwords. LastPass and 1Password are pretty straightforward. So why are people not using them?

    1. 1

      Thanks mate, appreciate your feedback! We are working hard to validate our hypothesis with older people as we build it :)

  10. 1

    I think this has a great deal of promise! The first thing that jumped into my mind was how to achieve the seamless integration necessary for consistent adoption (I use Bitwarden and it was a mental leap to transition to it even as a 20-something SWE). Maybe consider going mobile-native and integrating with Touch ID and an extensions ecosystem for different apps? Just a friendly suggestion :) Best of luck!

    1. 1

      Hey yingw787, now you have a chance to subscribe ;)

      https://www.producthunt.com/upcoming/password-diary/

  11. 1

    Dude, I would buy or subscribe to this. Definitely make it super user friendly. I currently keep track of my mom's passwords, and I don't have a great system for that. Even if the password manager has to be installed by me for her, I'd still consider it!

    1. 1

      Hey kwiromeo, now you have a chance to subscribe ;)

      https://www.producthunt.com/upcoming/password-diary/

    2. 1

      Curious why you don't use LastPass or 1Password?

      1. 1

        I'm only ever asked to remember a few passwords, so I use keep pass on the desktop for her, but I know that she doesn't ask me to keep other passwords for her. She instead writes them down. I can't justify getting hella complex for 1 or 2 passwords, but from what she's shared with me, I know she could use some help with something like that.
        Also, I can't remember where I read this, but I know one AARP representative pointed out that the tech industry doesn't address / innovate around the needs of elderly people. You might be able to find more validation there.

  12. 1

    Wow, I love this idea . No one think in them . But you have to do a very very easty tool to manage, old people doesn't like to change. Probably the best is they don't need to do anything , just click a button and no more.