A quick no-code feedback tool for websites

Interesting CS posts, @daveIdito.

A cool little experiment, too. Did you end up getting your next few topics from the poll?

I'm not a prospective customer of yours, but you could always find competitors that do a similar job and reach out to their customers. This would help you understand how they are using those existing products and would highlight whether there's a gap in the market for your idea.

There are a few problems with asking whether this potential product is useful:

You're asking people to lie to you by putting your ego on the line. Potential customers will almost always answer "yes" to this question because they don't want to hurt your feelings.
People rarely know what they want. Asking someone to predict the future and say whether they will find a hypothetical product useful is really hard. They know a lot about their current problems, though.
Market risk isn't the only risk here. By only attempting to get feedback on the solution, you could be missing potential problems related to your customers' ability to pay, a lack of acquisition channels, too few customers in your target market, whether they expect 24/7 support, how it would integrate with existing workflows, etc.

I recommend reading The Mom Test by Rob Fitzpatrick. It teaches how to have helpful, unbiased customer conversations.

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Interesting CS posts, @daveIdito.

A cool little experiment, too. Did you end up getting your next few topics from the poll?

I'm not a prospective customer of yours, but you could always find competitors that do a similar job and reach out to their customers. This would help you understand how they are using those existing products and would highlight whether there's a gap in the market for your idea.

There are a few problems with asking whether this potential product is useful:
1. You're asking people to lie to you by putting your ego on the line. Potential customers will almost always answer "yes" to this question because they don't want to hurt your feelings.
2. People rarely know what they want. Asking someone to predict the future and say whether they will find a hypothetical product useful is really hard. They know a lot about their current problems, though.
3. Market risk isn't the only risk here. By only attempting to get feedback on the solution, you could be missing potential problems related to your customers' ability to pay, a lack of acquisition channels, too few customers in your target market, whether they expect 24/7 support, how it would integrate with existing workflows, etc.
I recommend reading The Mom Test by Rob Fitzpatrick. It teaches how to have helpful, unbiased customer conversations.
ryanismaking

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6 years ago
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