Hey all! I just updated our
#handbook with very discrete and explicit instructions for my team regarding our interview process!
The focus is on speed and making sure that each candidate gets an expedient and respectful experience! You can find the original documentation here in GitHub.
Our current interview and hiring process is, by-design, light and focused on speed, especially because our most important consideration behind the question of whether this person is the right
fit is that we respect the candidate and their commitment time with us. Remember, each a candidate's experience starts the moment that they apply and every interaction from that moment on needs to be precise and timely.
Practically-speaking, we want to provide a clear and concise hiring workflow that removes ambiguity and guarantees that we can give our final & official position quickly so that no one is waiting around unnecessarily!
NB: Make sure to ask for permission when recording an interview!
The current workflow looks like this:
1st Touchpoint: John will do an initial screening call, typically 30 minutes. John will be assessing overall "fitness" for the role including a high-level overview of our company, the state of our project, our technology stack, the people involved, as well as answer many of the high-level questions that they might have.
2nd TP: If they are a "pass" John will email the candidate within 24 hours of the initial screening call and let them know that we're not going to move forward at the present time. Otherwise, John will create an
email intro to Casey within 24 hours with any supporting documentation, link to their portfolio / LinkedIn, and any other important material to review.
3rd TP: Casey with schedule a 30-45 minute chat to assess cultural fit, team dynamics, and background. Casey will also provide John a retrospective with a
go / no-go qualification within 24 hours of interview.
4th TP: Casey will also respond to the original
email intro letting the candidate know that John will notify them within 24 hours whether or not we will continue with the hiring process.
5th TP: John will then email the candidate a notice that the process is ending or do a new
email intro to Agata.
6th TP: Agata will respond to the email within 24 hours to schedule a 60 minute interview comprised of 2 parts: A 40-min technical review and 20-min Q and A session (and general cultural fit assessment). Agata will provide the candidate a high-level overview via email of the technical challenge and expectations for their time together.
7th TP: Agata will perform interview and post-interview will reply to the
existing email thread letting them know that John will get back to them within 24 hours. Agata will provide John a comprehensive retrospective and a
go / no-go qualification.
8th TP: John will email the candidate letting them know the process is ending or schedule a final call to answer any final questions as well as logistics (e.g. Start Date, Compensation, etc.).
9th TP: John will conduct the
final call and present a verbal offer to the candidate.
10th TP: John will email within 24 hours candidate a written confirmation of offer as well as supporting material. Hurray!
We have been able to historically work through this entire process in just one week, assuming schedules are open and we've got a little luck on timing. 10 touchpoints total.