ADA lawsuits just crossed 5,000 in a year. Are web agencies actually feeling this — or is the risk being ignored?
Web accessibility lawsuits in the US crossed 5,000 last year — up 37% from the year before. 67% of targets were small businesses. The most commonly cited violation is something agencies touch on every project: missing alt text on images.
I keep hearing the same thing from agency owners — "we know it's a problem, we just don't have a clean process for it."
Before I build anything, I want to know if that's actually true.
If you run a web agency or freelance building client sites, I have three honest questions:
When a client asks "is our site ADA compliant?" — what do you actually say?
Does accessibility cleanup land back on your plate after handoff, or does the client own that responsibility?
Are you handling this with a tool, doing it manually, or quietly skipping it?
Not pitching anything here. Just trying to understand if the operational pain is real before investing months into a solution. Brutal honesty appreciated over polite answers.
I know a couple of web agency owners who might be willing to answer your questions for free, happy to forward them if you'd like.
Yes please, that would be incredibly helpful. I'm specifically trying to understand how web agencies currently handle ADA accessibility compliance for client sites. Even a 10 minute conversation would be hugely valuable. Happy to work around their schedule completely.
I know the people you need on "replyz" community. Just post your question, describe the type of person you want answers from, and people with matching backgrounds can respond with detailed insights. To keep it genuinely helpful instead of spammy, you also have to contribute to the community. Happy to help if you need anything getting started.
Thanks — I'll check it out.