Advice on moving my product in two different directions

So I've been working on an online tool for b2b sales reps and sales teams for nearly two years on and off and have done about everything wrong that you would expect, i.e. creating too much without engaging with customers, keeping adding different features and content rather than getting buy in with what I had early on.

I did engage with a number of clients who said early on with the first iteration they wanted it and have always got good feedback when I demo it and show it for people, BUT, that doesn't translate into signed up paying members and also I've noticed when I get people to trial it they say all the right things but I see they're not actually using the functionality of the tool. I read something recently that hit the nail on the head about listen to what people are saying about your tool but focus on what they're actually doing - which I've been late to realising otherwise I'd have made some changes before the two years mark but right having lots of positive feedback verbally I continued....

So I think there are a few fundamental issues with the product. Basically it's like sales training without training, you have resources across 20 sales areas such as meeting agendas and planning, qualifying your sales opportunities, building a business case, accounting planning and so on. There are downloadable templates and mini videos and guides for help but you can sell fill in forms that guide you through competing each thing and it creates a formatted pdf at the end which you can use with customers or upload got your CRM etc. So a sales rep on the road could create a professional meeting plan or account plan on his phone all nicely formatted and using best practice etc. Corporates have liked it and also smaller companies who want to professionalise their sales processes or have grads etc.

But what I've realised is that the tool doesn't take the pain away from you, you still have to do your account plan, do your customer business case etc, whereas normal sales training is more passive in that you go and listen to training etc etc.

So I'm thinking of two directions for splitting the tool but can't figure out which one....

1. Change pricing from £6 a user per month to something like £200-300 per company where some of the core tools are customised to match their internal processes, with questions specific to their business and what their managers want their staff asking. They could also access the other generic tools but there would be the core customised tools (forms and pdf generators) tailored to them and in their branding. This gets over the issue that the forms are generic to any b2b business, and means it better aligns with their day to day sales activities and uploading to their CRM.

2. Focus on selling to individuals and keep the tools on the portal but focus on also integrating a sales manager as a service (like they boss as a service tool I read about on here) to help people stay on track with their business sales goals, with specific questions a sales manager would ask about achieving your targets etc and keeping you on track, with the resources in the background to support. When speaking with smaller businesses and startups their main struggle is often around generating sales and feeling accountable to keep growing sales and pushing themselves from a business development point of view.

I think in its current form it has fundamental issues (it all works but I think the generic nature of the tools and resources to any b2b focused business and fact that reps have to be motivated to actively want to improve their sales skills) is letting it down despite the positive feedback when people actually see it. For reference the tool is https://mysalesacademy.com

Any advice on my two pivot ideas above, or maybe I'm just completely on the wrong track altogether and need to go back to the drawing board.

Many thanks!