AI based customer assistant
Hi there,
We've recently built the first version of an AI assistant that can help users with data pooled from your content (knowledge base, product description, documentation, etc) to answer questions intelligently..
The goal is to help companies that have lots of customer inquiries for which the answers are already present in the company knowledge base, leaving only the most relevant questions for staff.
Here is an example of working with the Stripe documentation: https://gifyu.com/image/SvAo0
We’re offering early access to our beta users and we’d love to get your feedback to see how much it helps your business.
Let me know if you're intersted !
Are you hosting the model or issuing network requests with a given payload such as the question itself? Thought of an idea today I might work on later in the year and I'm stuck between choosing one or the other (figuring out the economics of it all). Thanks!
Would like to try this, does it works with Dialogflow?
Or independently integrate with livechats?
Hey,
We have no plans of integrating with Dialogflow but live chats integrations are in our plans !
I'll send you an email so we can discuss about your particular use case !
Nice, is it based on GPT-3? If so, what makes it unique from other GPT-3 based chatbots?
I'm also working on an AI product btw, it's Evoke. Hosting open source AI models on the cloud for devs to make AI apps easily.
We also have a discord of ppl interested in AI stuff https://discord.gg/dXJtarPsCm, so you could potentially also ask our audience what they think
Hey,
I think the main difference is that it's the bot's "knowledge" is not the whole internet but your own data so its answers are fined tuned for your use case.
Also, I don't see it as a chatbot, more as a way of answering questions a user might have.
For exemple, developpers have to read through a lot of documentation every day and I personnaly tend to do a lot of hover reading until I come across the part that interests me because reading a lot of information that might not be relevant to me is a little annoying.
Having a tool that where I could ask a question and get an answer right away would've been a godsent for me .That way I could get my answers faster than I would reading the thing.
Also, I'm already in your discord group, you're everywhere dude ahahah, keep it up and thanks for the answer !
I think there are a few which do fine-tuning on GPT-3 using the knowledge base, previous conversations from the past, and tool descriptions. Fortunately, the pool is big!
Yes, there is definitely some. It's only the start of my journey at i'll be trying to see how I can separate myself !
I also thought about it, but I checked the pricing section of the fine-tuned Davinci model on Azure. The hosting alone costs $25k per month and probably this will be the base price at OpenAI as well in the future. But who knows
Wow, I didn't even know about this. I hope it wont happened, the barrier of entry for AI based apps would be really high. They'll have to call their company "ClosedAi" then haha
Nice, does this fine tunes GPT-3 models? Does it run on Ada, babbage, curie, or davinci? I can't imagine fine tuning for the last one unless customers are paying hundreds per chatbot/assistant.
If by "fine tuning" you mean takes from a knowledge base and produces text, then I understand. But just be aware "fine tune" already has a meaning in the world of AI, and might confuse your customers if you use it.
And yep, I strive to be expansive in promoting Evoke haha. Keep it up designing your own product as well!
I meant, taking from a knowledge base, you're right , I should be more careful with my wording, thanks for the feedback !