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3 Comments

An alternative to Messenger for user support

Hi hackers,

I am looking for alternative to facebook messenger to handle user support. This is for the mobile app cashcoach.io

Requirements:

  • NO javascript integration
  • chat support similar to facebook messenger: hosted on a static address like: m.me/CashCoachAI
  • cheap: max $10/month
  • allows to assign tickets to team members

I tried all the classic user support solutions, and they all require to integrate some javascript snippet. I want a solution that will open a support chat in a web page.

Does anyone know any solution?

Thanks

on February 2, 2020
  1. 1

    Hey Sam, what don't you like about Facebook Messenger?
    You're saying that you want "a solution that will open a support chat in a web page" - you mean one that'll be able top open up a chat in a separate tab? I'm curious, why would you want that, it'd just cause more friction with your customers.

    1. 1

      Actually I ended up using facebook messenger for support :)

      1. 1

        Yeah, I find it very convenient as well :). A fairly good tool, and for free!