Any experience with Postmark?
Hi friends!
I came across Postmark as a service and I opened account to play with. Everything looks super smooth and nice I cannot believe. Still I am in evaluation period so I thought to ask if any of you have experience with it and maybe some strong No's?
In case of negative experience, what was it? What do you use now and why is it better?
Thanks
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We have just switched from SendGrid, and I can say Postmark is day and night. On every level: documentation, UI, easy of use, API, support, everything. We don’t have production level experience yet, but everything looks stellar so far. I want to say Postmark is built for SaaS transactional email in mind. Everything is clear and useful. I hope that helps.
Second this. I use Postmark to send over 1M emails/month for Indie Hackers, and it's great. Night and day compared to the other transactional email service I used before. Every part of it I've interacted with has been extremely reliable, polished, and well thought out. Kudos to @natalienagele and team!
1 Million a month. That is a lot of emails.
Do you use a Google Workspace email for this? Or did you buy one from Postmark?
thanks for your input, it really makes my decision easier :)
Switched to Postmark after trying SendGrid, would never go back.
SendGrid has huge delivery issues (even their newsletter are flagged as spam by Gmail), which sucks for transactional mails. You could buy a dedicated IP, but this is much more expensive than using Postmark (where you don't need a dedicated IP, never had problems with their shared IPs).
This is great input, thanks. I am thinking to integrate the API via Firebase cloud functions and just see how it works.
I used it in my previous startup. Works great, very easy api, didn't have any delivery issues, and support was also very good.
Highly recommend it for all transactional emails
Yes, everything looks very professional. Will go with them most probably
Thanks for sharing your experience!
Just wanted to say thanks for this thread guys. Am trying to figure out which email service to go for for transactional emails and you just made the decision a lot easier!
I use Postmark for my app tendii.io - it's awesome for transactional/automated emails. The API is well documented and easy to implement. I created an account a while ago and they gave me a bunch of free email credits that I'm still using today, their team was super friendly.
My only small complaint is styling the templates, it's not the best UX, but still gets the job done.
Would it be possible to use frameworks like Bootstrap or Tailwind for the templates? 😬
Not that I know of, I’ve only used plain html and css. They also have some syntax for data injection, but that’s also a bit limited.
I use Postmark for my startup Letterbase.
Transactional email is a major part of my product so I intentionally chose the best one I could find.
I have no complaints so far. Their speed + deliverability is top-notch.
It's a lil more expensive compared to other services, but well worth it imo.
Really? SendGrid is more expensive 🤔
Depends on what plan you choose I guess. Sendgrid has a more robust free plan and a cheaper Essential plan.
I've also just switched from SendGrid. I ran into a situation where I had a big spike in traffic and started exceeding their free tier, but their payment form was down and I couldn't upgrade. After I couldn't get through to their support, I signed up for Postmark and never looked back.
Having used both, I also just generally prefer Postmark to SendGrid. But the inability to upgrade when I needed extra capacity really made the switch easy.
Postmark is the best. Built by indiehackers too (pre "indiehackers" being a thing)!
Totally bootstrapped. Run by great people who take great care of their tiny team.
Can't lose.
I think the emotional aspect of them being bootstrapers makes lots of how I think of them, but just wanted to make sure it works as good as it looks.
Here's part of why bootstrapping actually matters in this case:
A funded ESP's end game is acquisition so they are incentivized to show big growth numbers to their investors, even if it's artificial and at a loss.
A bootstrapped ESP is incentivized to do one thing: deliver their customers' emails. Long term customers and customer growth is the growth in the email business, so the incentives are aligned. They can be swift with kicking bad actors off the platform to improve deliverability, since protecting their customers' business is #1 priority.
Been using the product since early alpha - even worked with Wildbit as a consultant doing developer community stuff for ~18 months. It's the real deal.
This is one very useful coment. Thanks for the knowledge.
I am often critical about tools, but I can't say a bad word about Postmark. This is how every service/tool should be run.
It's one of the examples to learn from, for young tech startups.
Go for it, you will not regret it.
Thanks for your input!