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Anyone built a job management tool for services marketplace?

By Simon Bone
December 14, 2017

Hey IH'ers

I have a 2 sided marketplace for bike servicing and repairs (www.bikeup.co.uk). I take bookings on my website and match independent service providers. The payment process is handled through my website.

At the moment I'm doing the job allocation manually (ultimately I'd look to build a bespoke app). I'm non-technical so couldn't build it myself.

Has anyone built (or know of) an app which has following functionality:

  • create a job (i.e. service) and share with registered providers
  • allow providers to view details and accept the job
  • connect Stripe to allow payments to be accepted through the app.

All suggestions welcome and appreciated :)

Simon Bone's avatarSimon Bone
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  1. 1

    Just to be sure - by job/service you mean in a business sense and not a platform for scheduling cron jobs or something similar, right?

    When you say you want to connect Stripe to allow payments to be accepted through the app, do you mean payments from the customer to you, payments from the customer to the provider, or payments from you to the provider?

    I'd like to help/point you in the right direction (and I think I've done all three of the points you mentioned before), but I don't yet understand what your problem is...

    Louis Nicholls's avatar Louis Nicholls
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    9 years ago
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    1. 1

      Thanks for replying.

      Ok, so the process would be as follows:

      1. Customer books a service through our website
      2. We send the job (i.e. the required service) out to all registered mechanics (using the app)
      3. Registered mechanics can view the job details in the app and accept it - we would be notified and would communicate with the customer.
      4. Once the mechanic has completed the job, they can take payment from the customer using the app (and the money will be deposited in to our Stripe account as we manage all the payments). We do authorise payment in advance using Stripe auth and capture, so this is just to allow us to take payment for any additional work identified after the initial booking.

      Happy to give further details via email if required. simon@bikeup.co.uk

      Simon Bone's avatar Simon Bone
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      9 years ago
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      1. 1

        Sounds doable - I'm happy to jump on a quick call to discuss how you might be able to get something bare-bones up and running with minimal hassle. Probably easier than emailing back and forth given all the edge cases. Shoot me an email (address in profile) with time/date/preferred contact method if you're interested.

        Good luck!

        Louis Nicholls's avatar Louis Nicholls
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        9 years ago
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