Ask IH: Does Paypal have lower failed payment rates than Stripe?
Hello everyone,
I read that offering Paypal in your Saas can help increase revenue, as much as 18% according to this well-known marketer and entrepreneur in the SEO space, Neil Patel - https://www.youtube.com/watch?v=xR21Ijf-Oak
My company has been having an unusually high number of failed payments via Stripe, with decline code do_not_honor, so I'm thinking of adding Paypal to our checkout process.
Did anyone try this, adding both Stripe and Paypal to their Saas and if so how did it went?
Did anyone have also an unusually high decline rate on Stripe with do_not_honor? If so, what did you do to solve it?
Thank anyone for any insights on this matter, cheers.
The do_not_honor decline pattern you're seeing is really common with debit cards from certain banks flagging small recurring charges. Adding PayPal can help at checkout, but it won't solve the issue for existing subscribers whose cards are already failing. The recovery side matters too — when a payment fails, automated Day 1/3/7 follow-up emails with a card update link recover 30-60% of those before the customer even notices. RecoverKit automates exactly that for Stripe: tryrecoverkit.com/connect — beta is free for the first 20 users. Did you end up adding PayPal, or still working around the Stripe failures?