ASK-IH: How do you guys conduct customer interviews?
How do you guys validate your startup idea/product features before building them out?
- How do you find customers in your target market? (LinkedIn etc?)
- What tools do you use e.g. video conferencing tools? (Zoom etc.?)
- Is there a checklist of questions you guys typically run through? If yes, how do you manage them? (e.g. How do you solve this problem right now? or anything that passes the Mom test)
- Do you take notes during the call? I personally find it hard to take notes while maintaining the "flow" of the conversation.
- What's your post-call follow-up process like? Do you share your findings with your co-founders and/or mentors? How do you do that?
