Automation in application support

Hey fellow IH,

I am currently building a SaaS platform that help companies to create their own self service portal for application/customer support and I like your advice and feedback on this. Idea is through self service portal user can request complex tasks and get it completed by human agent involvement that ends with customer getting their problem get solved quickly and company can save money. Site is currently available at www.actiondots.com

My background, I have spend more than 10 yrs in development, application support and project management area.

I have more than MVP is ready and now looking for client for pilot. Right now, I am approaching people over LinkedIn but process is slow. Can you please advise how should I go about approaching company little faster and focus on which value proposition?

Thanks