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2 Comments

Automation is real the solution?

Do you guys agree that automation is real solution for many tedious jobs that we do manually daily?

on March 15, 2022
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    Most of the time, yes. But not always.

    Do you want automated customer support? I sure as heck don’t want that.

    Remember, a lot of people PAY EXTRA for basically ‘humanized’ products.

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      I totally agree with you. Human element is key on all the solutions. Although, if automation can help reduce the MTTR, wouldn't it be helpful?