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Best live chat + help desk + knowledge base software?

Hey everyone,

Happy Monday! Wondering what some of you guys are using for a customer support SaaS platform that covers these?

  • Live Chat
  • Help Desk (ticketing, etc)
  • Knowledge Base

So far, we are using Freshchat/Freshdesk, but looking to migrate to one of the following:

  • HelpScout
  • Intercom

Curious to know what you guys are using and/or would recommend :)

on February 24, 2020
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    Short answer: we used to use Intercom in my previous company, worked out well 👍