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Browser Extensions are Free Right?

Over the past few years, several companies have built their initial user base from Chrome extensions. Loom, Honey, Grammarly, Pocket, and 1Password, to name a few. Without browser extensions, these companies most likely wouldn't exist.

The key takeaway is they used extensions to enhance their company by adding additional features to the user's browser. Then they add paid plans and often expand to native apps. Browser web stores are a great place to find your first users. The barrier to getting a user to install a Chrome extension is a lot lower than installing a desktop app. The trouble is users usually think of extensions as free tools. So to charge, you have to change their mindset.

Browser Extensions are Free Right?

You have to give them a ton of value for free, and their initial experience has to be exceptional, or they will uninstall immediately. Once users appreciate how the extension saves them time or money, they are not as opposed to paying. I've experienced that with my Weather Extension. Once a user saves time checking the weather, they are often willing to upgrade just to support the extension.

I'm using this strategy with my free URL Shortener Extension. Upgrading to a paid plan is not required to use the extension. But to unlock additional features such as custom domains, expiring links, and additional statistics, users are required to create an account and subscribe. URL Shortener Extension just passed 400k users and has been a great funnel to get paid T.LY users.

Feel free to reach out if anyone has questions about browser extensions.
https://twitter.com/Tim_Leland

on April 6, 2022
  1. 1

    Just shipped my first Firefox extension (Weather & Clock Dashboard) and this thread resonated. Starting with Mozilla's free distribution was the right call

    1. 1

      Thats awesome congrats

  2. 1

    @timleland I came across this post and wanted to introduce myself. I am the founder of Big Engage Marketing. We work with Microsoft Bing search and we want developers such as you to use Bing search features in your extensions. The earnings are great, our avg partner earns between $6K to $30,000. Let me know if you are interested to learn more lloyd@bigengagemarketing.com

  3. 1

    Congrats Tim🥳 Also watched your interview with Nathan Latka on YouTube, it was great👍

  4. 1

    Congratulations Tim thats quite the milestone! I completely agree with the sentiment, users do expect extensions to be free but (I'm hoping) can be willing to pay to level up when its clear to them that they rely on it. It's tricky knowing where the line is on free functionality tho.

    Seems like you got to 400K in a pretty short timeframe too, I wish I could see those numbers with my extension - https://t.ly/jAvF (see what I did there :-)

    A couple of question: how did you manage to get the t.ly domain and whats your conversion rate on the 400K users?

    1. 1

      Thank you! Nice touch, and remember you can add a + to the end of any T.LY URL to see stats. Unfortunately, it doesn't appear that you've had any clicks :(

      I created (URL Shortener Extension)[https://t.ly/extension] back in 2019, so it feels like a long time to me, haha. Here is a brief history of my progress: https://www.indiehackers.com/product/tly

      Buying the domain, T.LY was a game-changer. I like to describe the service as "Tiny URLs a Bit shorter than the rest.". :)

      I don't do the best job tracking conversions, and I know there are things I could change to improve conversions. Over 30k users have visited T.LY from the extension over the past three months. Most of the users stick to using the service free service, though. If you have any ideas to improve conversions feel free to share! https://twitter.com/Tim_Leland

  5. 1

    Always wonder:
    A product is FREE because of what? 🙃

    1. 2

      Yes, I wonder as well. Sometimes developers do make products for free, especially if they don't cost money to operate, but it's always a good idea to consider why something is free.

  6. 1

    Very interesting. I've got a product in mind at the moment and it could take the form of a browser extension. Good to see you're having success selling browser extensions!

    1. 1

      Thanks! Extensions can be powerful and can enhance a user's browsing experience. Give it a shot, and let me know how it goes.