I've been following the AI hype for a while now but I didn't want to be one of those people that jumps in the trend just to build another chat with PDF or voice note to text tool.
Over the holidays I finally had an idea for a micro SaaS.
You support chat has so much knowledge hidden inside, people have built chatbots to avoid using humans. BUT there's one big drawback to this technique. The content is not stuck inside the chatbot, Google has no idea about it.
The things people ask your support are perfect longtail keywords for the big G (google). So... why not convert your existing support conversations into FAQs for your website. Killing two birds with one stone:
I wrote the 3 scripts I'd need in 24 hours over the holidays.
Here's the waitlist if anyone is interested (supporting Crisp chat for the moment).
I'd love to hear which tool you use for customer support so I can add it in the future