12
8 Comments

Building an Audience is Harder than Selling your Product

An audience-first approach to building a successful startup is almost always a bad idea.

Don't get me wrong. Having a large, engaged audience is a superpower that can lead to many profitable opportunities. (Check out Nathan Barry's Billion Dollar Creator for one of the best articles on the topic.) However, building that audience is much easier said than done.

If you think marketing your product is hard, try building an audience first.

It's definitely not impossible. There are many examples of those that have succeeded.

It's just very difficult and time-consuming. Most are not cut out for that level of effort with so little return.

For a little perspective, less than 4% of the estimated 50 million creators earn a full-time living.

Growing an audience is hard. Damn hard.

Ali Abdaal writes that, the average YouTube channel with 1k to 10k subscribers has made 152 videos.

How many hours would it take to record, edit, and publish 152 videos? Is that the most effective use of a startup's limited resources? I think not.

If you have a solid product that is solving a real need, then your time is probably better spent advertising and selling that product. Profits are much more powerful than likes, follows, and even subscribers.

Instead of spending 10 or 20 hours per week creating content, what if you spent that time on paid advertising, cold outreach, networking at events, or doing small test projects for people in your home city?

Interacting with potential clients is going to out deliver that same time spent on content marketing in the early days

It's Not an Audience Problem.

If few people are buying your product or service after a consistent sales and advertising effort, then the problem is what you are selling. No size of audience is going to fix that.

Creators Need Audiences, Startups Don't

If you want to be a creator, then you need to build an audience. No question. That requires a lot of creating and promoting.

Writers need to write. Podcasters need to podcast. YouTubers need to make videos.

That's a tough business model, but if it's what you love to do, all the power to you.

I publish my newsletter because I love learning about startups and marketing. Despite the recent hype, newsletters are a lousy business model. I knew that when I started and I'm okay with it. I want to be a creator.

If you want to grow a successful business, building an audience or community probably shouldn't be the main priority early on.

Creator = Startup

Startup ≠ Creator

Creators definitely need to think more like startups if they want to build a sustainable business. The top creators have large teams, multiple income streams, and often do a lot of paid advertising. That's what it takes to compete.

However, startups rarely need to be creators. At least not in the early days.

Startup > Creator

It's much easier to build an audience off of a successful business than it is to build an audience to promote a product.

One of the key issues is that inexperienced creators have nothing meaningful to publish.

Running a startup and experimenting with new marketing tactics gives you knowledge and expertise that others can learn from. Even if the startup ultimately fails, there are always valuable insights to be gained.

The opposite is true in the creator space. The internet is overflowing with banal platitudes and generic advice from creators without much experience. No one needs rehashes of the same listicle or motivational quote that everyone has seen a hundred times.

I've been curating my newsletter for over a year and a half and I've just crossed 1800 subscribers. I spend 10 to 20 hours on it each week. That is easily over 1000 hours by now.

I learn a lot every week and I enjoy the curation process, so I'm not complaining. I just want to emphasize that it is not easy to build an audience.

For another project, with no social media presence, I've added tens of thousands of subscribers with a minimum of effort. I don't even publish there, I just notify subscribers of upcoming sales.

A successful business naturally builds an audience of customers and potential customers. Growing a following is inevitable if you have a good business and a way to connect online.

Trying to build an audience with the vague hope of turning it into a business rarely works. As my friend Jakob Greenfeld says, "Build a business, not an audience."

I curate the IdeaEconomy Newsletter. I spend a lot of time every week finding the best links to help you grow your business. I'd love it if you checked it out.

on March 25, 2022
  1. 2

    I might be off-base here, but aren't most SaaS startups already building an audience by default?

    Over the years, I've collected so many email addresses from free trials started on my website.

    Anytime I have offers, new features, etc., I just blast it at my email list of thousands.

    Simple, targeted, zero-cost marketing.

    1. 2

      Thanks for the comment.

      Yes, that's one of the points I was making in the article.

      Successful startups generally don't have much trouble building an audience. (Elon Musk doesn't need to write Twitter threads to add followers.)

      This article is a critique of the popular "audience-first" idea of trying to build an audience before you've figured out what the business is going to be.

      My contention is that it's better to build and market your startup, rather than spending time writing content that few people are going to see. You'll get a much better ROI on your time.

      (Unless your goal is to be a creator, but that is a different story.)

  2. -2

    This comment has been voted down. Click to show.

    1. 1

      Hi Anil, Thanks for the comment.

      Please share your YouTube channel. I'd love to learn from your audience hacks.

      1. 1

        Hey, I'm not sure if you are being sarcastic but I don't have a youtube channel.

        If I did -without a dress-, my hack would be to leverage the fairly new youtube shorts format as I assume youtube trying to push it. It's probably algorithmically favored atm. And showing up everyday since it works in every other platform.

        1. 1

          Hi Anil,

          Thanks for responding.

          This is the exact point I was trying to make in the post.

          The internet is full of advice from people who haven't done what they are preaching.

          Content telling people what they should do is much more valuable coming from people who have done it themselves. That's why that audience-first approach often falls flat.

          A new startup usually doesn't have the experience to credibly publish content on their industry. They often revert to generic information that doesn't really drive new business.

          Most people, including me, find it very hard to create, edit, and promote content. It's a lot of work and most of it reaches almost no one.

          The vast majority of YouTubers won't get past 10 videos, never mind the 152 videos that Ali Abdaal mentioned.

          You questioned that statistic from TubeBuddy, here is what it says on their site:

          "Here at TubeBuddy, we have access to 3.5 million YouTube users in our database. After examining the data, here are some important statistics for you to know. For channels with 1,000-10,000 subscribers there is an average of 152 uploads. Channels with 10,000-100,000 subscribers averages 418 uploads. Channels with 100,000 to 1 million subscribers averages around 1171 uploads and the channels with 1 million or more subscribers average 3873 uploads."

          Most startups can't create a video a day, every day for six months like you suggested because it's hard and it's not the best use of their time. That's probably why you haven't done it either.

          Sticking with a newsletter for years is time-consuming and difficult.

          Writing search optimized posts that drive new sales for your startup is hard. It will often take 6 months or more for a new site to start making traction in SERPS. That's a long time to go without sales.

          Sticking with a podcast for the long-term is difficult. 44% of podcasts have fewer than 3 episodes published.

          I didn't say it's impossible or wrong. I provided multiple examples of those that have succeeded with an audience-first approach. (They are hidden in the "There are many examples of those that have succeeded." sentence.) I also shared the Billion Dollar Blog Creator post.

          I also mentioned that I'm taking an audience-first approach to one of my businesses. If you want to be a creator, you have to focus on building an audience.

          The topic of my article is "An audience-first approach to building a successful startup is almost always a bad idea."

          I'm specifically addressing the idea of building an audience to get customers for a startup.

          It's not about using gimmicks like wearing a red dress to get any type of YouTube subscriber. That is misrepresenting and straw-manning what I wrote. That type of "audience hacking" as you call it, is not likely to attract the type of audience that would help most startups.

          1. 0

            "The internet is full of advice from people who haven't done what they are preaching."

            I failed to find the difference. You may only tried it once or a few times on certain niches and come to a conclusion. We don't know the other side of the coin. Thus this advice only suitable for people in your shoes, shouldn't be easily generalized. It fits me perfect but I wouldn't say audience-first is a bad idea just because it's not working for me.

            I'm not a native English speaker nor good looking, me recording myself would be a torture for both parties. Whereas someone from Cali with a surfer body and a great smile, have his alternative ways to grab attention.

            TBF no one will come here and tell, "You are wrong. I milked my audience to 7 figures." I never heard someone with audience said that, ever. Even from outside of tech.

            I'm not advocating for audience-first approach. I'm saying it's not a wrong method for some people and some cases.

            Audience building may resonate different. But this post is content marketing if I'm not mistaken with a purpose to lure people into subscribe to the newsletter. Which is sort of audience building. That you are trying to make us read you, repeatedly.

            About my bad examples and misinterpretions; they are doing it visually, they may have that leverage thus it's easier for them to show their pretty faces instead of bashing keyboards.

            The amount of time spent on a blog post, could be same for video creation. Maybe less. Writing blog posts is not easy for me either. It's hard to grab attention saying "I'm eating a burrito" whereas it's possible to share it live with zero effort. And the followers, audience may love the authenticity.

            Since there is an emphasis on startups, they kinda need a marketer whose sole purpose is to market the product in all possible ways 8 hours+/day.

            All those startups are getting in line for influencer marketing. Is it possible they all doing it wrong? They are paying billions just to be mentioned for 10 seconds.

            I think it's fine to try and become a micro influencer in your own niche by building that audience. If - a big if - that's what you like.

            Thanks for the belittling. That you assumed I did nothing in life which is completely true. If execution was the only way to "know", humankind would drop communication, we wouldn't read a single word to have an opinion on a topic. I'm not a self-proclaimed guru throwing out advises, just sharing my counter arguments.

            edit; This response shouldn't be this long

            I'm specifically addressing the idea of building an audience to get customers for a startup.

            If someone managed to sell farts in a jar to their lovely audience. I bet they have a chance to sell something slightly useful.

            1. 1

              Hi Anil,

              Thanks for continuing the conversation. I appreciate it.

              All the best,
              John

Trending on Indie Hackers
I've been building for months and made $0. Here's the honest psychological reason — and it's not what I expected. User Avatar 177 comments 7 years in agency, 200+ B2B campaigns, now building Outbound Glow User Avatar 59 comments This system tells you what’s working in your startup — every week User Avatar 53 comments 11 Weeks Ago I Had 0 Users. Now VIDI Has Reviewed $10M+ in Contracts - and I’m Opening a Small SAFE Round User Avatar 46 comments The "Book a Demo" Button Was Killing My Pipeline. Here's What I Replaced It With. User Avatar 28 comments My AI bill was bleeding me dry, so I built a "Smart Meter" for LLMs User Avatar 18 comments