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Building for my partner but, might it be useful for anybody else?

Hello!
My name is Fer. I'm a software engineer, but my partner works on sales as a closer selling online courses, masterclasses, mentorships, etc.

Some projects she works with have really bad leads. People without money or not really interested in the product.

I thought it might be useful to automate filtering those leads into higher-quality ones because right now they can do that with people but paying $16/h. And that translates to about two to three calls per hour.
So I created this chatbot for the web, WhatsApp, telegram, etc using AI, but it's a little bit different than others I saw because it actually tries to extract data from the customer instead of just providing information about the product.

At the moment the chat can:

  • Answer questions based on your product's data.
  • Ask questions based on a series of objectives trying to extract data. For example: "Does the user have an interest in the product?", "Does the user have the possibility to invest in the product?" or maybe "Has the user provided an email address for further contact?"
  • Store the user's extracted data with a reference to the message so there's a justification for the actual result. For example, the "user has money" objective can be "TRUE" and the linked message be "Yeah, I can afford that".

After a conversation, I can create a dashboard that shows all the objectives and their statuses. Then we use this data to select the ones that, for example, show interest in the product and have the money.

We are doing some alpha testing right now and it seems to work pretty well if you consider the whole idea is to filter maybe 2000 low-quality leads down to 200 medium to high-quality ones which can then be transferred to an actual human.

Do you think this product has some merit on its own to try and make it available to more people or is it too niche? I don't want to spend a lot of time building a platform for this if there's no market.

Thanks!

on June 20, 2023