Building ReserNow: an AI receptionist that turns bookings into growth
Hi Indie Hackers đź‘‹
I’m Elisak, building ReserNow.
I started ReserNow after seeing the same pain across appointment-based businesses: no‑shows, last‑minute cancellations, and endless back‑and‑forth messaging, especially on WhatsApp.
What ReserNow does (beyond a booking form):
Advanced booking forms with configurable services & availability
Payments/deposits (Stripe/PayPal/Bizum) to confirm bookings
Automated reminders (WhatsApp/SMS/email) to reduce no-shows
Client management + a visual lead pipeline (canvas)
Post‑appointment review requests to boost Google/Trustpilot reputation
A 24/7 AI receptionist that answers questions and helps book appointments automatically
What I’m focusing on right now
Making the customer booking experience faster on mobile
Improving automation rules (reminders + deposits + review requests)
Growing visibility in Spain while keeping ES/EN fully consistent
Question for you:
If you run (or have built) a scheduling/booking product, what’s the #1 feature you’d prioritize to reduce no‑shows without hurting conversions?
Happy to answer anything and would love honest feedback.
