Building something...?
I believe there exists something close to zero, numbers of services which allows users to kind of act like devs, or rather make comments on how to improve the UI/UX part of your website - directly to the one's managing the application. Yes there are bots that can be found in the application, which allows you to do this further down the line (Report something -> Tell them in detail -> They may or may not see it).
That's where the service I'm building comes in. Tagtics -> Tagtics, allows you to integrate this feature in any frontend codebase (won't access your frontend code), and let's people who uses your website's do this. You can view all of these feedback/comments in your project personalized dashboard in my application.
Currently Tagtics is in the build phase and I plan on launching the early access website within 2 days, and the first version on Oct 1, 2025.
Would be glad to see you there!
good luck! Launching is so fun
I appreciate your emphasis on how your product won't need to interact with any of the front-end code itself, that type of thing can really repel potential consumers. I want to second a point that Kaelis made about the ease of integration, if this product is easy to add on highlight that point- most engineers will be reluctant to look into something that would require a lot of additional setup/integration vs something that is more plug and play. Great concept overall!
Thank you ❤️
Love this concept — it makes real-time UX feedback so much easier.
Curious: how lightweight is the integration? Could a small SaaS team add it without extra engineering work?
Thanks for the love. For the integration part, its a simple package added to the frontend lib/framework, with a bit of configuration. It won't access the codebase. Now for a team or anyone to work with, only the thing above said needs to be done. I believe, as the product's still in workshop, that would be the only thing to do.
Wow, this sounds really interesting! 👏 Often users want to give feedback, but existing tools are either indirect or cumbersome. The idea behind Tagtics is very practical—it makes collecting direct suggestions much easier. I’d love to join the early access, share my feedback, and see how it works in action. Keep up the great work!
Sounds like something I used quite a few years ago, and it's not the only one out there (a quick search reveals a lot of similar tools). The one I used - you would add the embed onto your site and a chatbot-style interface would appear. The user could type in their feedback and you would get a list you could organise/manage/action. I forgot what the one I used is called since I ended up building my own, but the idea isn't new.
What makes your implementation stand out?
I'm really grateful for the insight. The way I approach is what I believe, makes it unique. I do am familiar with other implementations like the one with chat bots, but I'm haven't quite heard of the way you've described.
I do plan on having an embedding added to the client's website, which doesn't access their codebase, just purely the DOM elements. It kind of feels like using the inspect in our browsers (but no code here). Then each of these comments/feedbacks are pooled and displayed in an orderly manner in the dashboard my website provides.
I hope I made some sense by writing this much and I'm actually interested in connecting with you to further inquire about your previous experience ☺️.
So it’s more like 'click any element and comment' rather than a chat box? Marker.io and Usersnap do something similar. Are you focusing on a different audience, a unique workflow, or a better pricing model?
Woah! You really made my day. You don't know how grateful I'm, and making me realize how narrow minded I was.
Yes it is indeed 'click any element and comment'. To answer the other question, my project can be considered a light weight version, with a free tier which does not include AI, but still the client can see what're the issues/feedbacks users have per DOM elements (Let's say that can be a particular button, an entire navbar, or anything). And because I kept it light, I can actually have a better pricing model with much better tools for the client's as well. And yes my audience actually remains the same as them.
And finally, thanks to your feedback, I now know how I can make my upcoming application much, much better. Really grateful!
PS - Light weight in a sense, not much resources are being consumed at the frontend to record the feedback (only the xpath of the elements). In paid versions, yes features like screenshots or videos can be included.
Glad it was useful! A lightweight, generous-free-tier approach could definitely appeal to small teams who can’t justify Marker.io/Usersnap pricing.
One thing I’ve found helpful when only storing selectors is to also capture context (URL, viewport size, browser info) so the feedback is actionable.
Drop me a link when you launch, I’d be interested to see it in action.
For sure! Thanks for the support ❤️🔥