Before we built anything, Marcel and I spent about two weeks trying to kill the idea.
That sounds dramatic. It wasn't. It was a lot of coffee and a lot of "okay, but why has nobody done this". Because that's the real question with an idea that sounds obvious. If it's that good, and the market is that big, and the tools are right there, then either somebody is already doing it or there's a reason it doesn't work.
So we went looking for the reason. We looked at what the big platforms were shipping. We looked at the chatbot tools, the automation builders, the ones that promise you a workflow canvas. And what we kept finding was that everyone had built something pointed at the customer. Bots that answer your clients. Very few people were building something pointed at the owner.
That was the gap. Not "AI in business software", everyone has that now. Something that works for you, on your side, with permission to actually do the work rather than just answer questions about it.
The honest version is that we didn't find a good reason not to. We found a hard problem, which is different. Hard problems have a reason nobody has solved them yet, and the reason is usually that they're hard.
We decided that was a good enough answer.
➡️ Next: We went looking for a developer to build it. That went badly, and it turned out to be the best thing that happened to us.
💬 Question to you: When you had an idea that seemed obvious, what made you finally start? Or what made you stop?