After Facebook announced its new chatbot platform in 2016, Series B funding quintupled and early stage development funding rose 129% for conversational interfaces. Since then, hundreds of thousands of conversational experiences have emerged across platforms including but these aren’t just bots; they’re interfaces.
In our latest innovator guide: chatbot development we answer questions like how to build a chatbot? how to introduce a chatbot into your business?
We cover marketing automation, customer service, artificial intelligence and machine learning with chatbots. We also take a look at how chatbots and conversational interface app development is fundamentally changing the way businesses interact, both with customers as well as each other.
Very interesting post, Sasha! I've been messing around with Telegram's API and AWS Lambda to experiment with stateless bots, and it's been super fun.
I find it kinda funny that we've spent decades mastering visual and UX design, optimizing for mouse, then for touch, only now to be reverting to text input. I know it's a totally different paradigm now with NLP and Voice Control, but I always find it somewhat ironic how much talking to chatbots remind me of typing into a command line.
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