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24 Comments

Collect testimonials for your SaaS using screenshots

Hey there!

So I was chatting with some fellow SaaS founders the other day and asked them why they don't have a testimonials section on their landing page. And you know what? It turns out that collecting user feedback can be pretty tricky!

I mean, think about it: you've got feedback coming in from all over the place, like Discord, Slack, emails, and Twitter. And then you've got to create a whole new section on your website with a fancy gallery component, copy and paste the testimonial text, user name, and avatar... it's enough to make your head spin!

But wait, there's hope! Check it out:

  1. Get some fantastic feedback from your users on Discord (or wherever).
  2. Take a screenshot of that feedback.
  3. Feed that screenshot into our super-awesome testimonial web app.
  4. Get an iframe or React component back from the app, complete with the message text, user avatar, and name.
  5. Stick that iframe onto your landing page, and boom! You've got yourself a testimonials section.

After the second screenshot, you only need to do steps 1-3. The rest is all automatic!

So what do you think? Would you be interested in using this kind of screenshot-based testimonial generator for your SaaS landing page? Let me know!

posted to Icon for group Ideas and Validation
Ideas and Validation
on April 19, 2023
  1. 5

    I have to be completely honest: I wouldn't pay anything for it. You create testimonals exactly once per project and then have them on the website for many years. And then pay money for it every month? I would not do that

    1. 2

      Yup this also sounds tricky to me, I wonder how often I would need to capture these.

      On the other hand, what I would be interested in is capturing the feedback for the research purposes of my own. I would love to have in one place all user feedback, with links to origianl place where it was given, and also somehow searchable / groupable, so I can see how many people are talking about the same thing, when the last did they say it, who said it, ... -> every half a year I try doing this in some tool but I always fail at the end, it is too complex to maintain it.

      1. 1

        Brilliant idea! I'll write it down :)

    2. 1

      And that’s why when I see testimonials I don’t think much of them. However this is a solution to show testimonials from sources that probably show a time stamp, so you know how old they are and not just cherry picked, you also know they are real, and you can probably rotate them regularly to keep them recent. Thats a good product imo

    3. 1

      This could work as a small annual fee rather than monthly, no? $20-30? I can see a stressed out CMO willing to pay that to get their website project over the line a lot quicker.

    4. 1

      That was the first thing I asked the SaaS founders I've been talking with! 😁 Totally agree with you.

      They've said that when you receive yet another positive feedback (especially about the new feature), you automatically want to save it somewhere, preferably on the landing page for others to see. And from this point of view, there's no difference in having three feedbacks vs 1000 of them. Plus, different people sometimes pinpoint different positive sides of your product, and you would like to showcase that as well.

      Anyway, I totally agree with you. Probably such a service will be an overhead for most SaaS founders

    5. 1

      This comment was deleted 3 years ago.

  2. 3

    Ok this is an amazing idea - I would use it immediately. I had to implement all this for our OSS web framework (https://wasp-lang.dev/) and it was a drag

    1. 1

      Excellent, thanks for sharing! :)

  3. 2

    That's what I'd love to have, but not painfully needed. I would not update testimonials often, not at least within one year. So, tbh, I would not pay for it, at least not at a monthly subscription.

    1. 2

      Fair enough, thanks for the feedback!

  4. 2

    This would be interesting for us. It reminds of the automatic gathering of Twitter mentions e.g. https://embedsocial.com/p/templates/twitter-mentions-popup-widget

    I think it needs solve a headache for a founder / indie hacker and it could work. On a related note, while you are validating your idea, I can recommend this book: https://www.momtestbook.com/ it helps with phrasing the question which is asked when ask for feedback about a potential idea.

    1. 1

      The book's title is wild 😁 Thanks for the book recommendation and feedback, appreciate it and will definitely take a look!

  5. 1

    This is one of the better 'rate my idea' posts out there!

  6. 1

    I wouldn't pay for it tbh. But automatically embedding verifiable links to the testimonials could make them more trustworthy and thus more valuable. Especially when they are from publicly accessible discussion on reddit or discord or whatever.

  7. 1

    I think this is a one-time problem, getting recurring revenue for this product might be challenging.

    I see this product similar to https://appscreens.com/ which helps to generate app screenshots for play store listing. They have one time Yearly Pro plan of $48.

  8. 1

    hi with https://www.gestion-avis.fr you can create carousel for different source of review Google, Facebook etc...

  9. 1

    This seems like a good idea,definitely implementing for one of my client

  10. 1

    Love testimonial automation platforms! I'd be down to try it out, but also wanted to share a potential option I found here: https://senja.io/

    Curious how the solution could potentially compare to Senja!

    1. 1

      Senja is kind of an industry standard. At least, the TOP 3 apps come to mind when talking about the testimonial collection. From what I know -- they don't have a functionality that allows retrieving feedback from screenshots

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