Complete MVP Needs Product Feedback
guestify.net was originally created for restaurants only. However, the same concept can apply to multiple industries - if not all. I am redesigning the app accordingly.
What Problem is Guestify solving?
customers don't know if the business is taking their feedback seriously, they don't think their voice matter ( so they go to Google and Yelp online review systems instead) - Guestify wants to change that.
People don't have time to leave feedbacks( specially when they are satisfied with the service, the process is too complex - Guestify wants to change that.
Businesses don't capitalize enough on customer retention using feedbacks - specially from happy customers - Guestify wants to change that.
How is Guestify solving those problems?
A feedback app should also help businesses improve their public online reviews and retain their customers
So the software offers:
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A simple and anonymous process: It takes less than 45 seconds for a customer to leave a review - anonymously
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A way to improve products or services: It is important to discover what suits your customers best - Just ask them
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A reputation management feature: Ask happy customers to leave a review on Google or Yelp using skip logic.
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A lead generation feature: Ask your happy customers to follow you on social media or offer them deals.
Please test the application and provide the following:
--An honest review on the product/market fit
-- A feedback on the application functionally
-- A feedback on the user experience.
Note: Please DO NOT focus on typos or sentence structures, a professional will look at those.
if you want detailed feedback, you can definitely join: https://karma-community.com/