At ai-term we wanted to build our SaaS solution with a focus on resilience, automation, privacy, and minimizing infrastructure costs.
To achieve that, we defined ambitious goals to ensure we deliver a seamless, robust service which makes our customers happy and this way us at the same time.
Our Top Ten Goals:
Automated payment processing: Consume all relevant payment processor events fully automated
Self-Service product lifecycle: Customers manage their paid subscriptions autonomously, from start to finish.
Self-Served API-Keys: Customer manage all their api-keys and usage on their own
Payment integrated API-Key validity: Subscription changes automatically adjust API-key access.
No external auth providers: No linear costs increase with free/payed subscriptions and get low integration effort as bonus
Zero privacy data storage: We wanted to avoid GDPR or similar complications by not storing sensitive user data.
Stateless Authentication: Just let it scale high with low profile authentication for high rate product usage.
Outage-Proof operations: Design the architecture to withstand outages and software bugs.
No cloud provider dependencies: We want to maintain complete control over our infrastructure to avoid vendor lock-in and keep costs low.
Ultra-Fast request processing: Every interaction should be swift, making every user's experience smooth and efficient.
Stay tuned for my next post, where I'll dive into the technical strategies we employed to meet these goals.