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Custom Refund Tool for Customer Support Teams Using Low-Code

A custom refund tool helps support teams to bridge the gaps in most refund management processes with a single interface. The tool gives a complete view of customer details, live tickets, and due refunds. Without looking up across multiple systems and then logging in to Stripe, the CS teams can issue full or partial refunds to customers, cancel payments, and automatically send notifying emails via SendGrid.

Continue Reading > https://www.dronahq.com/custom-tool-for-customer-support-teams-to-initiate-refunds/

on April 27, 2021