Customer discovery 101 (with a Notion template)

Hi everyone! Decided to write a customer discovery 101 article (including a Notion template for the insights database), covering topics such as:

• Where to recruit users?
• How to structure interviews?
• What are the best tools to transcribe and store customer insights?
• How to find patterns in customer data?
• Turning insights into action

https://uxdesign.cc/how-to-get-the-most-value-of-customer-discovery-insights-b15c075d728a?source=friends_link&sk=eb8165804a9a0bcecc1eb5b16c98d78b

Enjoy and share your opinions - I'm @8katyako on Twitter ✌️