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Customer retention: 5 tips from Superhuman's Delight team
by
Dan Cucolea
https://blog.superhuman.com/customer-retention-tips/?utm_source=indie-hackers&utm_medium=promo-post
"Increasing customer retention by 5% can increase profits by 85%..." That is wild! Seems like a good thing to add into the growth formula for startups.
True! More companies should focus on retention.