CX Goldmine: The Intuitive Customer Podcast

Does anyone have any good recommendations for reading/listening about customer experience? I've been listening to this podcast for a while now and genuinely think it's one of the most important podcasts a business owner could listen to if they want to nail customer experience:

https://beyondphilosophy.com/podcasts/

Having worked in UX for the best part of a decade, including for some companies that offered dedicated tools for CX, I'm still amazed by some of the insights and expertise I hear...take a listen :)

#fyi