Day 3 after launch: Building the product was easier than finding customers

ChunkChat is now live, and I've spent the last few days talking to business owners, founders, and agencies.

One thing has become very clear.

The challenge isn't whether the chatbot can answer questions.

The challenge is helping businesses understand exactly how it fits into their workflow and what problem it solves today.

When I started building, I focused heavily on retrieval quality, citations, crawling, PDF support, onboarding, billing, and all the technical pieces.

But after demos and conversations, I'm realizing that customers care much more about outcomes:

• Can it reduce repetitive questions?

• Can it help visitors find information faster?

• Can it generate leads?

• Can it save support time?

The product is already capable of doing those things, but communicating that value is a completely different challenge.

For founders who have already gone through this stage:

What helped you move from "interesting product" to "first paying customers"?