If you like me and have created a SaaS that has some active users (I had 30 lol) AND if you’re clicked the title then you’re also stuck deciding what feature to build next. Should I build mobile app? Should I improve UX? Should I focus on bug fixes?
What I tried
In the beginning I was just building what I thought is the right thing but it’s rarely the case. Usually you just build stuff that no one cares about lol. So I decided to ask my users what they want. But as it turned out it’s not an easy task to do. No one replied to my emails, 2 people reached me out via feedback form and my discord server is still empty.
Solution
The problem was reaching out to my users. I needed a channel to do it, and then I realized I already had it - my website. The users are already there. All I had to do was figure out how to get to them. So I thought, why not use something like a Discord server but right on my website?
So I present you Taku https://taku-app.com. Basically you put it anywhere on your website and you instantly have a channel to interact with your users. Live demo can be checked here http://atomiomi.com/dummy.
I use it for asking people what feature to build next via polls. Then when feature is shipped I send them message that they can try it. I then see people reactions so it’s pretty cool. I’m planning to add commenting so I can actually discuss people’s needs and problems but need to solve moderation problem first.
If you wanna use it as well, let me know and I’ll set up account for you. My email ablay@taku-app.com
Peace✌️