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Delighted shutting down is exposing how weird NPS pricing got for SMB teams

I keep coming back to the same thing while building ScoresPulse: most small teams dont need a customer feedback suite, they need NPS and CSAT live before June 30 without getting dragged into a sales cycle.

Tbh the gap is not features. Its migration speed, clean imports, and not paying Qualtrics money to replace a tool that used to cost a fraction of that.

Im building around that exact problem. Waitlist is open here: https://scorespulse.com?utm_source=indiehackers&utm_medium=post&utm_campaign=indiehackers-roundup-2026-06-09

If youre dealing with the Delighted sunset too, what ended up being the bigger pain for you, migration, pricing, or reporting?

on June 9, 2026
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