Late last year, we started building a product for SMBs to easy connect all their support channel in one place to support their customers and re-market to their customers.
We started with a simple mobile app to achieve that. You can connect Whatsapp, Facebook, Instagram and so on. You can check the mobile app here https://bodsquare.com/app
Here is a quick demo of how it works https://www.youtube.com/watch?v=BCLpOeM7Nio
This seems valuable. But there are others who do this like zendesk etc right?
Yes but not targeted at SMBs