If so, what CRM do you use and why? If not, why not?
I'm on HubSpot and Pipedrive. But always keen to try new solutions. Any recommendation @richardchu
Don't really have any recommendations. I haven't personally used a CRM and was just curious whether other indie hackers did.
Honestly lots of CRMs seem overly complicated for what an indie hacker might need. Potentially there's room for a simpler alternative?
Then again, it seems like people seem to do fine with just using a spreadsheet or other free tools.
If you're comfortable with Spreadsheet, maybe you should take one step forward and give Airtable / Notion a try. Just google it :)
If you want to bootstrap, just use a spreadsheet or a Trello/Asana kanban board. It's super easy, you can plug it in Zapier, and basically free.
For sales purposes, Pipedrive is cheap and performing
Lots of options. Personally prefer the free HubspotCRM. Love its notifications when the recipient has read your emails. Also manages Deals, auto records the company name based on the contact's email address.
Also use https://www.labnol.org/internet/personalized-mail-merge-in-gmail/20981/ script for mass mailing (I mean emailing 20 - 30 ppl. Not spamming).
I use Pat Walls tool he created Pigeon. As it's the backbone of my startup. With it, it helped me accelerate getting a lot my cold leads quicker and alot of follow-ups were automatically done via Pigeon -- just an overall powerful tool without it wouldn't be where I am now.
I use a spreadsheet -- I wish my format was better -- I'm happy to share if you're interested. For one person just starting out I figure a spreadsheet would cut it.