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Does anyone have issues with users finding content on their site?

I want to understand if this is a universal issue or not. I build tools internally at the company I work for and sometimes finding features can be difficult for users.

Of course when your application is smaller it's a simple UI problem. However, as the application continues to grow in features it can be difficult to intuitively navigate through everything.

Is this something you have experienced as well?

on August 13, 2021
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    For sure, it's a big issue! We have a more advanced version of Pendo/Intercom to help our users (internal + external) navigate through the platform

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      Thanks for the response! It was a big issue for me and I was looking into if it was an issue for anyone else!