20
23 Comments

Does cold email still work?

Have anyone here recently used cold email successfully to get sales?

posted to Icon for group Growth
Growth
on March 17, 2022
  1. 12

    Look, cold email is a superpower, but its not as straight forward as just doing a cold email campaign.

    You need to first make sure you're emails aren't heading into spam. And you need to make sure you're audience reads their emails (white collar workers like developers, marketers, executives, lawyers, journalists, VC's, founders etc)

    Once you know your emails are delivered and your audience uses email on a frequent basis, the only thing that matters is the content:

    1. Subject line
    2. First line
    3. Value and Pitch
    4. Call to action

    If you're not getting results one or more of them need help. The most common reasons I see cold emails not working:

    1. Subject line is not relevant so it's not even getting opened
    2. First line doesn't "hook"
    3. Entire message is a pitch fest trying to extract value instead of giving
    4. Not enough reason for prospect to take the time to reply back
    5. Call to action is too "hard"
    6. Not enough follow ups or outreach volume

    You can fix it the following ways:

    1. Make the subject line relevant - add their name or company name, use a keyword they are obsessed about, talk about a specific goal hyper relevant to them
    2. Almost same as 1 but make sure you don't come across "salesy" this means don't just say "found you on linkedin" or "saw you're into fishing" etc. That is not "personalization, but being absolutely pedantic. Either talk about specific PAIN POINTS they have or complement them on something about them that is ALSO related to the pain point and your value prop
    3. Same concepts apply here where you need stop focusing on what you can do. Write the exact benefit you can give them not the features or who you've worked with. Be very specific with the exact value your product or service is providing. Keep it short.
    4. If you've done the above by focusing on THEM through addressing THEIR pain points, goals, values, then they will respond.
    5. Go for soft closes "are you interested in some more details?" "can i send you some more info regarding this" "would you be interested to hear more about this". Get them to reply back the first time.
    6. Follow up at least 5 times unless they tell you to unsubscribe.
    1. 4

      This guy mails. Yes being good at cold email is a license to print money on demand for b2b saas but you need to be good and learn a lot of stuff and use the correct tech. I am currently going down this rabbit hole of educating myself fully after realizing I don’t have the budget to advertise my saas effectively and don’t want to wait around for the long term content marketing strategy to get results. Cold email is the way and it’s very affordable once you know how. Check out instantly.io lifetime offer on appsumo that expires in 4 hours. Unlimited email warming is a big deal

        1. 1

          This comment was deleted 2 years ago.

    2. 3

      All of this is great advice (thanks!) - but I just can't bring myself to follow up 5 times. I would be so annoyed if I was on the receiving end.

      1. 5

        Hey yeah I get where you're coming from. A couple things to think about are this-

        1. You're probably annoyed because everyone sends cold emails and follow ups in a very value extractive way. This is the #1 thing that should be avoided.

        2. Most of the follow ups you receive or think you'd receive are "thought?" "any feedback?" "did you see my last email" etc. None of this adds value to the prospect

        3. You're probably receiving the follow ups in a very short time frame. One follow up per week or 2 is a good pace (there are advanced strategies where you front load or back load your sequence)

        Here is the tldr; If you truly believe your product or service is genuinely of value that would 10x some part of the prospects life/business, I feel you have a moral and ethical imperative to let them know about it.

        As for the follow ups, send things that add value to them - an actionable strategy they can use with no paywall in front, a twitter thread that would help them in some way, a list of best practices or tools in that industry, summerization of complex documents that they can use etc.

        No one is going to get annoyed if they receive these things. Because you are giving with no expectation of return. Just add a no big deal CTA at the end like "would love to chat or show you some stuff to help" etc.

  2. 3

    Cold emails are extremely useful as an outbound channel:

    • You can get in touch with anyone
    • You can scale them (vs cold calling)
    • The investment is low compared to ads

    Bonus: you can get results very quickly.

    In fact it's not a matter of whether they work , rather how to make them work :)

    Here's what I suggest.

    PREPARATION

    1/ Deliverability
    First, verify your deliverability (aka do your emails actually reach your prospects' inboxes or do they land in spam, worse do they bounce because the email addresses you have are not valid...).

    What to do:
    MXtoolbox - to check your domain health
    UseBouncer or NeverBounce - to check your email list before sending

    2/ Custom Variables

    You have to ensure you at least have

    First Names
    Company Names
    Roles
    Industry
    Location
    Most emails only personalize the "First Name", and think they're on top of the game when they add “Company Names" to their arsenal.

    Well, 90% of sales already do that with little results. The 10% remaining are those going the step further :)

    3/ Goal

    Use email to connect with people. Not to sell. The sales can only happen when you first connect with someone.

    No one will insert their credit card somewhere after receiving an email from someone they don't know :)

    In a world of Business to Business sales, we tend to forget that behind each business lies a human.

    So be human.

    PERSONALIZATION

    It's all about standing out from the crowd. If you cold-email someone, you can be sure you're not the first one to do so.

    You will not only compete with others, but also with any kind of notification we all receive: texts, calls, instagram, facebook messenger, twitter, linkedin etc...

    The key is to:

    • leverage creative subject lines (see in templates below)

    -"icebreakers" on your first lines (because that's also what appears on someone's inbox or phone notification before even opening the email)
    => goal is to talk about the prospect before you talk about yourself.

    • Everyone starts with the standard: "Hello X, my name is Y and I do Z".

    • I suggest to only talk about yourself when you first acknowledge the prospect with something specific to them.

    The talking ratio should be 80% about them 20% about you - with the first sentences always being about them.

    AUTOMATION

    If you send each email 1 by 1 and copy paste the text. Please stop now.

    There's far more productive ways to do so. Email Automation tools I'd recommend:
    lemlist.com
    reply.io
    outreach.io

    If you'd like to get some free template ideas for Subject Lines and body, feel free to get them from www.thescalelab.com/templates

    Happy cold emailing :)

    1. 2

      So true about connecting first and not being pushy. I've had experience with pitching articles, works similar, it's better not to limit the email's purpose with your own profit but to show that you've done your homework, show that this topic might be beneficial for them specifically. Though trying to keep it direct and to the point is recommended too.

      1. 2

        Absolutely, it's about the prospects not you :)

        Typically we recommend following guidelines to also keep it short:
        1/ Subject line of 1 to 4 words
        2/ 2-3 paragraphs maximum
        3/ 2 lines max per paragraph (if not 1)
        4/ start wih something specific to the prospect
        5/ max 100 words (use wordcounter for this)

  3. 2

    I think for bootstrapped founders, cold-emailing is most likely the best way to be able to grow with enough mix of automation mixed in.

    Here is my process (meant for B2B):

    1. Use LinkedIn Sales Nav or Apollo (using their $0 plan right now just to get emails) (or any other lead-gen tool) to get emails based on company and roles that fit your target persona.
    2. I'm using MixMax (their $29/month plan) (you can use any mail-merge type of tool) to import the contacts you found from step 1.
    3. Create 3-5 step sequence with follow-ups spread out between 2 days on average. Ideally the subject and first line should be personalized (I've found that works the best for high open rates). Do at least 2-3 mins of research for each contact. Just find out if there is anything new they posted, if they're hiring, or anything that is related to what you're trying to sell and solves their problem. Trust me, it's better to send 50 emails with some quality content versus 500 with exact same email body.
    4. These tools also let you track opens, link clicks etc... When someone opens you email more than 3 times (even if they don't reply), just manual send them a follow-up with some customer proof on top of that first email. The point isn't to book a meeting here, just get them to reply back and share anything about their current situation or interest.
    5. Just be consistent. Try to spend 1-1.5 hour every day just monitoring the stats, adding new contacts to your sequences. If you can send 30-40 new emails a day, you'll get a steady pipeline within the first 2 weeks of few prospects who are interested.

    Once you get comfortable, this becomes very quick thing to just set up because the rules are simple, you understand your customer type, and know exactly what type of emails perform better.

    Best part is, even if you hire someone after, they can literally follow your playbook and get started in very short amount of time (if you plan to outsource this to some VA) or even part-time employee.

  4. 1

    Cold email is the most underrated acquisition channel. I grew my last company, Contentellect, to $25K MRR almost exclusively through cold email outreach. We made many mistakes in the beginning which compromised deliverability, as well as open and reply rates. But over time, through a ton of reading and A/B testing we were able to refine a formula that ended up producing conversion rates well above the industry benchmark (0.3%). I've now taken those learnings and experience to launch my newest venture which is cold email outreach agency, SmartOutreach.

  5. 1

    Absolutely! I've done it to find sponsors for several newsletters and it worked wonders. I've also done it to validate SaaS ideas quickly and more recently go grow my own SaaS.

    I recently wrote a guide on how to validate ideas and get your first customers with cold email. Feel free to check it out here.

    In short: Figure out where you can find leads for your target market, keep the email short and simple and don't forget to follow up. That's it! No large audience or other magic required.

  6. 1

    Think it always REALLY depends on the target audience. In my country we're still a bit behind on the digital landscape – especially in the sectors of the so called old economy. So I'd say with the guides linked here there is a good chance of success when the product fits well!

  7. 1

    It works when done right. Many of the advices here will make it work.

  8. 1

    yes

    you can use tools like scrapybird.com apollo.io etc. to find & send relevant emails

    many will tell you to personalize, I don't but maybe that's just me. keep it short

  9. 1

    I tried to engage digital marketing people with my AI/ML/Analytics proposal literally for free. From 175 e-mails got 3 negative answers (others did not reply, few read). Replaced email to LinkedIn messages: result was the same. Tried compliment messages with phone calls (ZoomInfo provided private phone numbers) -- people do not pick up, those who do (2) did not listen the pitch: one hanged up immediately, the other asked never call back.

    I think I did most what other people suggested, but my result was strikingly different: Negative.
    Good Luck!

    1. 1

      Could it not be the solution or offer wasn't that captivating? What is it?

      1. 1

        It very well could have been. Here it is below. All criticism is welcome (I am still selling my tagging service to a few clients, but I am failing to grow the business) -- after all I want the campaign to succeed!!!

        Hi Vladi, Happy New Year! I am reaching out from SnapCastML. Are you currently running any digital ads at SRAX? Our ML service may dramatically increase your conversion rate for a fraction of the cost providing ads classification by audience and distribution channels. We would love to schedule a SnapCastML demo and learn more about your marketing strategies. Please reply to schedule a conversation and a demo! Please visit us on https://SnapCastML.com and https://www.linkedin.com/company/snapcastml/ to learn more about our offerings.
        And have a wonderful 2022!
        

        Of course Name and Company strings change.
        If any of you would love to see the demo, I am happy to show :-)

  10. 1

    I used to send cold email before to entrepreneurs before. Hadn't tried sales for my product with cold email though. As it might seem intrusive to people.

    But on the other hand I try twitter DMs

  11. 1

    short & sweet, non-intrusive / salesy / pushy works.

  12. 1

    I'm using it successfully to bootstrap a Discord community. It's getting saturated, but it still works.

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