Everything you need to know about SaaS Onboarding optimization
Hi folks!
So after a long and successful project, my team was able to increase e2e conversion by over 19% for our onboarding. I thought it might benefit others if I summarized what worked for us, so hopefully this is helpful!
TL;DR — here’s the formula:
Test and improve copy.
Use autosuggestions for form fields where you can.
Make it configurable.
Reduce clutter and unnecessary inputs.
Think about measurements and critical data from the get-go.
Optimization and testing.
Full details: https://bootcamp.uxdesign.cc/increase-onboarding-conversion-by-over-20-f596d8a23f79
LMK if you have any Qs and I'm happy to try and help.
Nice post, @oba2311!
Would love you to give Driftly product tours a free trial to see if it helps continue the onboarding improvements.
Boom!
Sounds interesting! I'll keep that in mind as now I'm working with a different company but if you wanna jump on a quick call to chat I'm happy to do that - ping me on Twitter and we can take it from there.
PS - we tested AppCues and I'm assuming your product is similar?
Hey! Been on vacay the past 3 weeks so apologies for only getting back to you now haha.
Would love to hop on a quick call to see what you thought about AC! I don't see a link to your Twitter profile in your IH profile but if you're up for it, go ahead and grab a time that works for you here.
Looking forward to connecting, Oba :)