Hey fellow hackers,
Thank you all for the vibrant community!
I've encountered the issue with Zendesk customer support online service that they do not allow receiving files larger than 10 megabytes. Gmail is also limited to 25 mb per attachments. So along with a freelance developer I've made a small web app prototype that works like this:
- user signs up and configures a branded "inbox" page by uploading a logo, setting colors, customizing mesages. Here is the live example for Cats Photo Company
- user shares the link to the "file inbox" to her clients inviting them to send files through this form
- clients then can send common files and super large files (like 6 gb or more per file) through this page. The page resumes if connection is lost, also uses multithreaded uploads to speed up the process.
- Notification about new "ticket" is sent to the user and user may then download files submitted by the client.
- (not yet implemented) tickets are synced to Zendesk and similar customer support services if any
What do you think? Any comments or suggestions are appreciated. thanks in advance!
#idea-validation
There are a handful of services that do this. Have you checked them out to see if they solve your problem already? Although it's a fine idea, it will definitely have some competition so you'll want to find your market.
well, now once made the prototype and spent time on making it, magically can find all other similar services :)
there is some kind of passion that tuns a maker blind during the implementation
I believe you've landed a good niche market.
I'd say you need to speed up the process and finish building this thing before Dropbox-type competition comes knocking on the door.
thanks, I'm not sure it could be faster than dropbox (if user has dropbox installed though)..