I have seen many AI-based support tools in recent times. But I always liked getting answers from real humans. The current support tools -- Intercom, Crisp, HelpScout are damn bloated because they target every possible industry like eCommerce, Retail, Tech, Hospitality.
I never found a simple customer support tool focused for SaaS companies. So I made one :)
It's called ListenUser: https://listenuser.com
Please give it a try, no credit card is required and let me know your honest, transparent thoughts, thanks!