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Figuring things out after Product Hunt

Yes, my Product Hunt (PH) launch on Jun 7th seems to have had a visible impact: see the chart above? ☝️🙂

But then, a couple of days go by, and the question comes back: Now what? 🤔

For me PH launch was an important threshold: I implemented enough functionality to do most of the fundamental things, including accepting payments. I just couldn’t make myself announce it without having the fundamentals “almost there.” Yeah, I know there is this popular saying that if you’re not ashamed of your product when you announce it to the public, then you’re doing it too late, but that too is nuanced… 😁

Now, stepping back after the PH launch, I’m thinking that for a service like my FeedSubscription.com, the steps to making money look like this:

  1. Get people on the website,
  2. …of those, get some to register for a free account,
  3. …of those, get some to switch to the paid plan and provide them value so that they pay me money for as long as possible.

Of course even with this three-step simplistic “plan,” there are nuances: for step (1.) I imagine it’s best if people that come to the website are interested in the service, otherwise I’d just be playing the number game, and spinning my wheels without moving the needle.

So yeah, I think at the moment I need to focus on activities around step (1.) — this post here is one of those activities 😉, but I need to figure out more. One idea is to find communities of related services and participate in relevant conversations, but from the experience so far, this can be very time consuming. Maybe that’s an appropriate price to pay, but I’m still curious if anyone here have tried other approaches to finding prospects.

One fun fact I mentioned in my most recent weekly update, is this new
“investigation” activity where I study the user action logs and try to elucidate confusing things in the UI. 🤓

For example, one of the facepalm moments was when I realized that my blank slate was not obvious enough: after a user would register, they couldn’t figure out what they need to do and went in circles for a few rounds. 🤦🏻‍♂️

It was not obvious that to get the Subscribe Form they needed to first register a blog feed. My guess is that my public Subscribe Form page mislead them, because I saw how they were going back and forth between that page, and the after-login screen. 🙃

My “solution” was to make the after-login greeting clearer about what is to be done next:

First things first: Add your blog feed. 🤓

Once that’s done, you will be able to set up your Subscribe Form and register your subscriber list.

That’s better! 😇

This new phase is fun, and I’m enjoying this exploration even I find myself disoriented and frustrated. 🙂

I loved how @clarysage candidly commented on a previous post of mine, and I’m hoping for more of that here: I would highly appreciate if you would point out flaws or opportunities for improvement in this little excerpt of my thinking process. 🙂

Have a productive week! 👋🙂

on June 12, 2023
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    Congrats on the launch and thanks for the shoutout.

    Flaws / thoughts as requested:

    1. Page looks busy. A bit more whitespace between sections would be nice.
    2. Zero-effort distribution vs RSS setup seem to be against each other.
    3. The zero effort version would be let me paste my url / feed in an input box to signup and get started immediately.
    4. I still feel it is a bit unclear who this exactly is for. Pro bloggers are already using something like Substack since they need to make money off of it. I think really dialing that down and finding your Ideal Customer Profile is key here.

    But overall, the fact that you are at this step, is great!

    1. 1

      Thank you @clarysage for another considerate comment! 🙏

      1. Page looks busy. A bit more whitespace between sections would be nice.

      Yes, totally agree. This is just me trying to find balance between “informative” and “one-goal-focused.” — I’m probably not there yet. 🙃

      Just to clarify: Your remark was about the mobile or desktop version? 🤔

      1. Zero-effort distribution vs RSS setup seem to be against each other.

      I see what you mean. 🙂 — “Zero-effort distribution” here refers to after-setup: there is literally no effort needed on the side of the blogger once it’s set up. ✨✨✨

      1. The zero effort version would be let me paste my url / feed in an input box to signup and get started immediately.

      Funny you’re mentioning this: I have actually seen this implemented in another similar service, and it did struck me as ingenious. 🤓

      I actually ended up implementing it on the RSS check page: when you put in your blog URL, if the system finds a valid RSS in it, I offer a sign-up CTA right there. 😇

      Granted it’s possible to take my implementation “to the next” level—there is always room to improve—but I want to keep a moderate dose of effort on the user’s part, as a measure of their interest. Making it trivial to sign-up will probably get me more sign-ups, but I’m afraid that those users may not be interested enough, so I’d allow more false positives.

      I will keep your suggestion in mind as I see more users in that area. 🤔

      1. I still feel it is a bit unclear who this exactly is for. Pro bloggers are already using something like Substack since they need to make money off of it. I think really dialing that down and finding your Ideal Customer Profile is key here.

      It certainly is unclear—I feel this pain first hand.

      My thinking is that as I bring more people to the website, some of them will sign up. Then, as I observe them interact with the service, and as I get in touch with some of them, I expect to get some idea of who this service fit best (if it does), and/or what I need to change to make it more valuable. Maybe this sounds idealistic, but my intent is to inform more of my further development by the real user feedback. 🤷🏻‍♂️

      1. 2

        My thinking is that as I bring more people to the website, some of them will sign up.

        I have almost never seen this happen. At least not enough to make it a meaningful business.

        Curious if your results are different.

        This is the hardest part of a business to be honest. If you can find someone who really needs it: hair on fire problem + early adopter, you will see signs.

        For example these are the signs for a business that I am just starting. I had a fairly good idea about my customer profile and I emailed 5 of them. 1 immediately called me, sent an email follow up and asked to meet for a coffee. While mine is a B2B saas, that is the kind of initial customer you are looking for. You almost don't have to sell them.

        While I do not know if there are enough of those hair on fire customers who exist in my niche or not, that is what I am now looking to test.

        In your case, you need to start with finding at least one.

        Really think about who is desperate for your solution.

        1. 1

          Makes perfect sense. Thank you!