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First year of a startup in numbers

One year has almost passed since I launched Sturppy on April 2021. A ton has happened and what better way to tell the story than with numbers?

Commits

Screenshot 2022-02-28 at 12.44.18.png

Honestly, I was thinking a bit more, but you know as they say: it’s not about quantity, but about quality. These are just mine, then you need to add the ones from the rest of the team.

Total number of commits: 6,324

Website visitors

Screenshot 2022-02-28 at 12.56.29.png

I was honestly doing better at the start. As you can see, the chart isn’t very promising, but we managed to get some good spikes here and there. Also 6.9 ... nice.

Total website traffic: 69,000

Discovery cold emails

This is a bit harder to tell since I don’t want to sift through my whole email inbox manually, but with some quick filters, I have a decent answer.

Total number of emails sent: 132

Those were mainly cold emails to connect with people that would be interested in trying the product and giving some feedback.

LTD Campaign

Screenshot 2022-02-28 at 12.59.28.png

Well we didn't have distribution or a bunch of money to run ads so I decided the best way to get our first paying users was to launch via an LTD platform.

The result wasn’t the best in the world, part of the problem was also because SaasMantra (which is the LTD platform that we went with) is smaller than the other platforms. The thing that I really liked and of which I’ve very proud of is that our product is the least refunded product of all time on SaasMantra.

Total revenue from LTD campaign: $4,201.85

Team

This is a fun one. I launched Sturppy after coming out from a different business where my co-founder left me with an employee that was behind some paychecks, so I hired him for this idea that still had nothing going for it, paid the due paycheque, and kept him as a junior dev (his name is Riky).

After around 4 months I started working with John and Diego to make Sturppy better. Things clicked between us and we decided that they should join the team as co-founders. Unfortunately, Diego has now left the team to follow his passion, but John and I are going strong!

Total team members: 3 (2 co-founders and 1 employee)

Chat messages

Screenshot 2022-02-28 at 15.02.13.png

Around the time John joined the team we added chat functionality to the app to help users that got stuck. It has been one of the best decisions ever, I can’t stress enough how many users would have just left if the chat wasn’t there. Also sometimes you receive some very funny messages ahahha.

Total chat conversations: 415

Subscriptions and MRR

Screenshot 2022-02-28 at 15.06.45.png

Unfortunately, this isn’t the success story that you often read about. Launch, massive traction, massive adoption, exit. Things are much slower than I could have ever imagined and I can’t help but take responsibility for it. Should have focused so much more on marketing and distribution. Something we will be doing this year.

Total subscriptions: 19

Total MRR: $356.03

(it says it is going down just because we had a cancellation yesterday, thank you for your concern)

Slack messages

Screenshot 2022-02-28 at 15.14.09.png

Since we are a global team we use Slack daily to communicate (which is strange since here it shows that somedays we haven’t used it).

Total Slack messages: 40,903

Expenses

Screenshot 2022-02-28 at 15.22.27.png

This one actually kinda hurts. It’s true that here we also have included all the set-up costs of starting the business and my personal expenses, but still. Shit is expensive. The main expense has been the employee salary.

Total expenses: $50,942.99

People making promises

This is just a fun one that I wanted to add. Do you know all those people that say:

  • Man, your idea is great, I’m gonna tell everyone
  • Guys, can I become an affiliate? I want to sell this to everyone
  • I’m [insert big company here] and I’d like to discuss a potential partnership
  • This is really a great product, if I were you I would do X
  • This sounds amazing and is super cheap, let me get confirmation and we can proceed with the deal

Yeah, that kind of people.

Total bullshitters: 100+

What we are going to do this year

This year we will focus more on what we knew we didn’t do right, but we will also question our basic assumptions like if the business model is the right one. To do this we will run a new LTD campaign, but this time with AppSumo.

We also have started splitting the app from the marketing website, separating the code, and using WebFlow for the landing page. This has felt so good since now each one of us can focus on his area of expertise without needing to wait for the other.

We will also double down on content: more IH posts, more YouTube videos (subs appreciated 😉), and others.

Final words

We definitely learned a lot in our first year running Sturppy. The biggest takeaway is to do more marketing/sales. It is just the name of the game, unfortunately, it has become more important than the actual product.

I’m personally very happy that the team has expanded and that we are always looking at the future and at the amazing thing that we could build, this is most likely because we are in love with the problem more than the solution: helping founders and business owners get a clear vision over their finances.

Shameless plug

As you may have guessed pulling up all that data has been painful, luckily this is exactly the type of problem we are trying to solve with LlamaFinancial 🦙, the big brother product of Sturppy.

Screenshot 2022-03-02 at 16.20.30.png

P.S. I absolutely hate tweeting but I'm also trying to do more of it this year - if you'd like to follow my journey growing Sturppy and building LlamaFi, follow me there for more SaaSy content (pun intended)

Cheers 👋

on March 3, 2022
  1. 4

    This is great! Thanks, @filippo_b. Was curious, what was the hardest part of this journey last year?

    1. 1

      Hey Pat, I would definitely say having people try and test it, so basically marketing.

      Also, understanding which was our ideal customer has been quite rough since our product was good for so many different types of customers.

  2. 3

    This is interesting, specially to new founders and builders where there's just the news of how they got successful and no one shares this kinda analytics, this was really helpful Filippo, all the best with Sturppy!

  3. 3

    Thanks for sharing. I like the part "People making promises". Haha. I am always careful with these. They can be very misleading. Beware!

  4. 2

    It's always interesting to take a look at the past and your journey, Thanks for sharing!

  5. 2

    Nice write-up. What is an LTD platform?

    1. 2

      LTD: lifetime deals. Basically, those are marketplaces where you can put your SaaS and people buy it just once instead of paying each month.

      1. 2

        If I do LTD for my web app and along the way I can't cover the expense costs (like server), what kind of move should I take? I mean, is it professional to just shutdown the business

        1. 2

          You shouldn't do an LTD in this case.
          We can do one because our service doesn't need that many more resources the more users are using it, but for different services, you can't do an LTD.
          OR you could put a limit on the usage of your service if it's something you can do.

          1. 2

            wow, thanks for the insight, learn a lot from you, once again, thank you

      2. 2

        cool! didn't know that was a thing. might certainly be very helpful to get my product of the ground. anything i should know about these platforms or is there any insight you could provide further? thank you.

        1. 2

          Yeah there are a lot of things to take into consideration when choosing to do an LTD or not, more than I could put into a comment, but there are many good write-ups online and on IH too.
          I sure will publish mine after we do our LTD.

  6. 2

    Hi there -- really helpful.We've all read about how establishing product-market fit is critical in the first phase (as reflected in NPS). But to even validate PMF, you need users. How do you go about recruiting these users?

    1. 2

      I honestly do not know how we got the first customer since we had no tracking in place, but it was probably from the various articles that we write and then publish on various sites. Then SEO also worked well for us, but nothing incredible.

  7. 2

    Great , But what was the hardest part of this journey last year?

    1. 2

      definitely finding users

  8. 2

    keep your working : )

  9. 2

    Thanks so much for your sharing! I'm on the same journey, too, except that I have no co-founders or employees. It's both hard and fun at the same time!

    1. 3

      yeah employees is not something to take on lightly, but a co-founder can really help you in tough times

  10. 2

    Hey @filippo_b!

    First of all, congrats for the product, I have been looking for this for a while indeed!

    A couple of questions:

    1. I can't find any reference to capital increase or any other kind of financing. I may be missing it, but if I can't find it, probably others won't either :)
      And if it's not there...well, that's (IMO) an essential part of a startup model (mainly created for funding).

    2. Deal structures can get quite complicated (I worked as an M&A analyst), do you really think the vast majority of deal structures can be supported by a saas instead of a "custom excel"?

    3. Have you think about integrating the sources of information? If you can integrate in the future with the main ERPs (quickbooks I think in US), that would put you in their radar for potential acquisition in the future.

    4. Do you have an idea of the market size for it? I love it, but I am not sure how many people need it. How many "startups looking for funding that are techy enough to use a saas instead of an excel" are out there? Is that you target?

    Again: I REALLY like it, the idea of creating a "more powerful version of the classic excel financial model" is something that really resonates with me. Super interested to see how you guys move forward!

    1. 3

      Hey, so a lot to uncover here.

      1. for everything related to fundraising or capital increase go to the "Cat Table" section and you will find anything that you need there
      2. I'm don't really understand your questions regarding deal structures, but if the question is basically can this work for complex and weird businesses, then the answer is yes. this is because we have created a custom engine, which is a node system that you can edit to create your own formulas and whatnot
      3. for integrations, we actually are developing a different product, called LlamaFinancial, why don't you check it out?
      4. the market size is actually not just startups although this is where we started. SMBs need models to plan for the year and to access government founding, CFO and financial teams around the whole globe build financial models daily, accountants often also do this type of work, business consultants and coaches also help companies build a plan. this just to name a few, but good thinking in pointing it out.
  11. 2

    Great round up, thanks for sharing. What’s your longer term Marketing strategy? LTD sales forever or something else?

    I’m going all in on SEO, for example.

    1. 2

      We have some articles that are ranking high on Google and we will try to do more of them, but we also will do more YouTube and probably try some TikTok since the new generation of founders is probably there.

      For SEO you mean writing blogs?

      1. 2

        I mean content that will rank highly on Google. Maybe it’s on your site, maybe on another site.

        I write articles and create useful resources (template spreadsheets or interactive tools) that I host on my site. I’m soon going to create some content that I hope will attract backlinks.

        YouTube is similar - the content you post on there will persist over time and people can search for it. TikTok feels more temporary? Like the content won’t last long?

  12. 1

    Hello! So LlamaFi basically helps people to reduce subscriber cancellations right? Do you use it on Sturppy? If you do have you been able to reduce subscriber cancellations? Curious because I'm wondering if SaaS products like LlamaFi actually help with customer retention.

    1. 2

      LlamaFi works great on Sturppy.
      Where are you testing Churnfree? 😉

      1. 1

        Hahaha, you got me. Maybe you can add me to your total bullshitter list now :P Churnfree just launched so we're testing it out on a bunch of different websites. Competitive bullshit aside, I love the LlamaFi website - simple yet informative. Good luck!

  13. 1

    Hey, are you looking for additional team members.. experience with biz dev/marketing etc.

  14. 1

    Awesome post! What a year it's been...excited to keep the train rolling in 2022 - just getting started :)

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