I invited Val Geisler the CEO of Fix My Churn to talk about how to fix your SaaS churn 🛠️.
📌 Val is an Email Marketing Strategist and Conversion Copywriter, and ridiculously obsessed with email and customer retention.
Learn how to use email to strategically generate leads and close more monthly recurring revenue for your business!
Join us in the SaaS Boss community on Facebook: https://www.facebook.com/groups/saasboss/ and get a chance to ask Val questions about your churn!
⏰ We'll go live on October 5th, 8am Central Time
✔️ Participation is free for community members.
This is great!
SaaS churn is a huge problem for businesses. It's estimated that the average SaaS company loses 20-30% of its customers each year. That means for a company with 1,000 customers, they're losing 200-300 customers each year.
There are a number of reasons why customers churn, but the most common reasons are poor customer service, poor product quality, and high prices.
There are a few things you can do to reduce your churn rate. First, make sure you have a good customer service team. They should be responsive and helpful. Second, make sure your product is high quality. It should be well-designed and easy to use. Third, make sure your prices are competitive
This is awesome!