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:for SaaS: We invented a new way to increase conversion rates and reduce churn.

We are building www.livegenie.co a new technology for SaaS businesses Hypergrowth.

It's a 2-in-1 solution for both sales & support.

We will eventually help you fix 2 major problems:

  • High traffic with low conversion
  • High customer churn

You will just have to embed a live video chat widget on your website and get into live demos (with screen sharing) with your visitors through reactive or proactive calls based on your visitor's highest intent to buy (visiting pricing page for example)

Sales will engage with visitors instead of making cold calls and they will turn MQL to SQL in minutes not days.

On the other hand, you can also use the video chat + co-browsing capabilities to engage with your free users during onboarding and convert them to paid customers which will reduce your onboarding friction.

And finally, the support team will also have the possibility to provide instant live support with co-browsing and session takeovers so you can reduce your churn.

In addition, we are also working on an AI Transcription feature so your agents can focus on their interlocutor, and get an automatic meeting report to integrate into their CRM or support software.

Please roast our features and don't hesitate to join our waitlist, we will be launching our MVP in two weeks for FREE and we would love to have your feedback as a BETA tester www.livegenie.co

on October 8, 2022
  1. 2

    Good idea.

    But what happens when support is not online?

    1. 2

      Good question!

      When sales or support are not ready to take the call, your visitors or users can book a call back or a meeting or just send an email ticket!

      We will be also working on a video library feature so that your users can also watch support videos based on their questions.

      If you have any feature idea to make the solution even better! Please give us your feedback.

      And don't hesitate to join our waitlist, we LL be sharing our MVP for free to our early birds.