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Free help desk for NGOs & nonprofits (free forever)

Hey Indie Hackers 👋

If you’re building for nonprofits or running a small NGO yourself, I thought this might be useful.

I recently came across BoldDesk, which offers its Momentum plan free forever for NGOs and nonprofits. It’s a full help desk, not a stripped-down trial.

Apply here

What’s included:

10 agents at no cost (no expiry)

Ticketing for donor, beneficiary, and internal requests

Knowledge base & self-service portal

Multi-channel support (email, live chat, Facebook, Instagram, Telegram, etc.)

If you’re currently paying for a support tool, BoldDesk also offers free migration from platforms like Zendesk, Freshdesk, Zoho Desk, and others. Could be useful if cost is a concern and you want to switch without friction.

on January 15, 2026