Hey Indie Hackers 👋
If you’re building for nonprofits or running a small NGO yourself, I thought this might be useful.
I recently came across BoldDesk, which offers its Momentum plan free forever for NGOs and nonprofits. It’s a full help desk, not a stripped-down trial.
What’s included:
10 agents at no cost (no expiry)
Ticketing for donor, beneficiary, and internal requests
Knowledge base & self-service portal
Multi-channel support (email, live chat, Facebook, Instagram, Telegram, etc.)
If you’re currently paying for a support tool, BoldDesk also offers free migration from platforms like Zendesk, Freshdesk, Zoho Desk, and others. Could be useful if cost is a concern and you want to switch without friction.