Free helpdesk software in difficult times
It's understandable that this is difficult time for most companies especially bootstrapped startups.
So to support them we are offering Hilfedesk free of cost till situation gets better.
Hilfedesk is a basic customer support application that we have been using for over two years for our customer support team.
You can use it free of cost till situation becomes better post which you can either continue with us or go back to your existing service provider.
URL: https://app.hilfedesk.com
If you encounter any issues while using Hilfedesk, please reach out to me.
I understand that managing the constant flow of customer questions can be a tedious process. To serve your customers better and ensure that tickets don’t remain pending for a long time, you need a tool that can help you streamline the entire process.
That’s where ProProfs Help Desk can help. It’s a wonderful tool that makes work manageable for your support team and helps them offer a holistic support solution to your customers. You can use it to assign, track, prioritize, manage, and resolve tickets seamlessly.
Yes, it’s a freemium service. It offers a Forever Free plan wherein you get a few basic features completely free of cost. In case you want advanced features, you can opt for any of its paid plans that start from as low as $10/user/month.
The best part is you can use it in combination with live chat or a self-service knowledge base. When all help desk, live chat, and knowledge base join forces, managing tickets and keeping customers satisfied gets a lot easier. Besides, you can also integrate it with Salesforce, which is a CRM software.
Hope this helps.