7 Customer Service KPIs to Track
Do you use any customer support tools?
If not, it's an exciting time to jump on the train and start helping your customers more effectively.
Decided to collect 6 most promising trends to watch (and apply) this year:
Read the full story here: https://helpcrunch.com/blog/customer-support-future/
Do you plan to change your customer support tools/team/metrics this year?
If yes, why and how? Would love to start a discussion.