Background:
The problem:
Getting the first paying customer is often the hardest part of starting a business. Scaling from 0 to 1 is often mysterious and blurry.
Most ideas die in this phase.
Here's my story and my trick for getting my latest product's first paying customers:
1. Build an MVP
Let's focus on a few points here:
2. Hunt for users
3. Start with only paid plans if possible
The way to know for sure if you have built something valuable is to ask people to pay for it. My latest product had no free plan (it does now, but not when I started it). I wanted to know fast if people would be willing to pay for this or not.
A little more on how we got the first user for my product
After following precisely the above steps, I got someone to sign up, and they started using our product in production. I could not believe my eyes. I thought for sure the credit card they entered was fake. But the payment went through at the end of the month. So I thought for sure they'd cancel. But they didn't. What's more, I kept getting more sign-ups (almost every week).
Eventually, I was convinced that this was a product to pursue, so I went all in and raised a ~$1M pre-seed round (that's a crazy story for another post)!
The road to 100 and 1000 paying customers
Now it's a bit of fun. My advice is to avoid playing games. Be authentic. If you want to promote your product, do it in a tasteful way. Don't lie. Don't spam
But it's a mixture of marketing, ads, outreach, and SEO, depending on various factors (the customer size, the contract size, etc.)
** A bit about the product **
The last product to benefit from this method is Rupt. We are live on ProductHunt today, and we'd appreciate your support!
I'm also hiring. If you're about the startup life, come work with me!