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10 Comments

Good user on-boarding tool?

I'm looking for a good tool (hopefully not too expensive) that creates user on-boarding tips and tutorials, pop-ups. Does anyone have experience with such a tool?

Thanks!

on April 22, 2021
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    I'm building https://produktly.com/ which is a SaaS for building product tours. Later plan to expand it to all things related to onboarding and product adoption and retention, such as tips, tutorials, checklists etc.

    Would love to give you early access to it (free with no limits for now) if you are interested? You can DM at Twitter https://twitter.com/Olli_L1 or email at hello@produktly.com

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      Thanks, I've signed up. It looks like what I need.

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        Great, I sent you an email on how to get started! Happy to answer any questions

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      The offer is open to others as well (Assuming that I don't get completely flooded 🙂)

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    For general pop-ups/site messages try ConvertFlow.

    For first time user onboarding experience and user segmentation have a look at https://appflowz.com and let me know if I can answer any questions for you.

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      Thanks,it's nice but it only does survey. I'm looking for something that does on-boarding tutorial like guided tours + tutorial.

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        The leading tools in this space are Pendo, Appcues and Intercom, all of which are pretty expensive.

        As a cheaper alternative, you can try intro.js for product tours and ConvertFlow for popups.

        However, I would recommend avoiding product tours and instead doing a video tutorial in a modal or popup. Product tours are a bad UX pattern that most users hate, and rarely help boost activation. If your users can't figure out your UI without having animated tours telling them where they should click, then you probably need to fix your UI instead.

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    Try shepherdJS (library). We use a mix of shepherdjs + custom wrapper around it

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    What does your stack look like? If you're working in Rails, I have just the thing for you.

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      Not in Rails. Just hoping to get some easy to install JS into my website where I can configure the onboarding content and interaction easily