Had my first ever customer interaction. Have I done fine?

Hello everyone.

So yesterday I was working on a how to video for our site,Wicked Templates

And suddenly, almost at 02.00 I see my my phone screen blinking, it was Tawk's app letting me know that someone was trying to reach out.

I always have it on, no matter what. The customer wondered if we were actually there.

I answered, and of course it was my first customer interaction on a site that is not even 2 months old.

So the customer needed a template that, sadly we do not have on the site still.

I, personally, have been working on the UI and trying to make the UX better, then @3rChuss has been working on the back-end. So it's been quiet a lot this past week.

Anyways, stop the excuses.

I told the customer that I had a template that I did long time ago, and it was of the type the customer wanted.

I used to give away templates while learning Bulma just because...its fun.

So I prepared the template, because I had it on GH and sent it by email, of course for free.

I have to say that, it felt superb the fact of being able to try to help.

But my question here is.

Have I reacted properly and professional, or was it a bit tacky of me?

Would really appreciate some feedback.

Thanks in advance!