Has anyone else been burned by the thieves of Square?
We signed up for Square to do our credit card processing for our disposable phone number service and the bastards kept our money.
I suppose they stole it fair and square. That's the business they are in. They are in the business of stealing other companies money. That's their business model. Feel free to google this and do the research yourselves before even thinking of doing business with this mafiso company.
I did a quick search on the internet and it seems square has burned 10's of thousands of other merchants. It's on on the level of Epic Fraud. Yes, you read that right folks, 10's of thousands of businesses have been royally bent over and fucked over by these people. Square is a company that is not on the square. They shut us down without not so much a warning, deactivated our account and cut us off every-which way we could to contact them. They not only stole the commission, they stole all of the money that was entrusted to them to pass on.
Anyone else been burned by these unscrupulous thieving bastards?
Please feel feel free to post here how Square did not give you a square deal either.
We need to get a merchant account ASAP. Is there any one in the indie hacker community that can recommend an honest credit card predecessor, Thanks everso much?
I’m not surprised this happen, you’re providing an ilegal service.
If you create an account on a service that requires a mobile number, if you use a well know disposable number your account will be immediately closed due to TOS.
Payment processing companies want well behaved clients, the moment you are seen as a risky customer they will cut you off. The same happens to legit companies with risky/unusual business models.
Any financial service company must do a client background check (KYC) and a company that allows hackers to hide their identity is far from ideal.
Copying my reply from HN:
I wouldn't be surprised if you violated Square's TOS. The concept doesn't seem like a great match for a mainstream payment processor.
Generally the payment processor will have to release your funds at some point (for example paypal is 180 days). Contact then via your legal reps if they have enough money to fight for.
Square never contacted us. We did not even get an email before or after the shutdown, and they can't be reached by phone without a customer id number and they cut that off when they deactivated the account. I think they bank the money and bank the fact that most companies will just go quietly into the night. God knows how much money that make on all those companies whom they kept the company. We had zero warning and zero contact from them since. I suspect the other companies had the same treatment.
Paypal will do the same. It is annoying but they have to protect their business from money launderers and criminals. You probably will have to find a way to open a line of communication to clear things up. All credit card processors will do this. I am almost 100% certain that if you do not pass Stripe verification that they will keep your money too. The risk that Paypal, Stripe, Square, etc have by providing this service is somewhat higher than the average business. They have to protect themselves and consumers from harm. Every chargeback and etc leads to them. Every investigation will lead to them. Sure they will pass it on to you but it still opens them up to risk. They have to protect themselves.